Careers | The Ventura Group


Help Desk Specialist - Ashburn

Job Title
Help Desk Specialist - Ashburn
Job ID
Ashburn,  VA 20147
Other Location

Help Desk Technician

Responsibilities: Performs tasks which may include checking data from completed forms or other documents for accuracy and completeness; entering data into a database; reviewing audit reports and resolving errors to ensure the integrity of data; identifying problems with database management policies and procedures and providing input into their revision; providing direction or assistance to users of information regarding data requirements and status of paperwork; distributing reports; and sorting and filing paperwork.

Minimum/General Experience: Two (2) years of general experience. Minimum two (2) years Helpdesk experience supporting software applications, managing tickets using Active Directory, SQL (Structured Query Language), Access, Outlook, Word, and Excel. Minimum (2) years of administrative experience detail-oriented, able to work independently to support project goals.

Education Requirements: Associates Degree in computer-related majors preferred.

Ventura is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Ventura is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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