About Our Company:

Join Delmock Technologies, Inc. (DTI), a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. 
 
At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! 
 
DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. 

Responsibilities:

• Planning and executing user research studies to uncover insights into user behaviors, needs, and preferences.  
• Conducting in-depth interviews, contextual inquiries, and usability testing sessions with target user groups.  
• Analyzing research findings and synthesizing actionable insights to inform product design decisions.  
• Collaborating closely with UX designers, product managers, and developers to translate research findings into user-centered design solutions. 
• Advocating for user needs and design principles throughout the product development lifecycle.  
• Continuously monitoring and evaluating the effectiveness of design solutions through user feedback and iterative testing. 

Education, Degrees, and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field 

Minimum Requirements:

• 2+ years of experience in conducting user research for digital products or services 
• Proficiency in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis 
• Strong communication and collaboration skills with cross-functional teams 

Preferred:

• Active IRS MBI Clearance 

Location:

• This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate.