- Job Title
- Communications Specialist
- Chicago, IL
- Other Location
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
We are seeking for an individual to serve as our Communications Specialist. The Communications Specialist serves as the primary writer, videographer and photographer for AFC’s blog and marketing campaigns. This person is responsible for amplifying stories from AFC’s communities in innovative ways that center the subject while achieving distinct goals. The Communications Specialist also manages a variety of marketing and communications projects and works alongside internal clients to develop and execute project plans. This position is part of AFC’s Communications team.
Principal functions and responsibilities of this position include the following:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Create pitches for stories that are ultimately approved by the Director of Communications, the Director of Individual Giving, the Chief Officer of External Relations, and/or the President/CEO;
- Develop content that follows style and editorial rules found in AFC’s Style Guide and the AP Stylebook, and effectively use electronic editing tools;
- Maintain the organization’s Style Guide and other tools to ensure consistent and effective use of destigmatizing language across the organization;
- Coordinate the content schedule for Inside Story, AFC’s award-winning blog, and report on key engagement data;
- Conduct interviews or attend meetings to obtain information and data, verify facts, research and/or seek technical advice;
- Write, video-record or photograph original content for use across AFC’s digital and print mediums that focuses on experiences among members of the HIV community.
- Serve a variety of clients across the organization and manage multi-faceted projects;
- Serve as point of contact between Communications team and internal clients on special projects and campaigns;
- Oversee and innovate AFC’s use of project management tool/s to communicate around marketing and communications-related projects;
- Coordinate internal resources and third parties/vendors for the execution of projects;
- Manage project timelines and ensure that all projects are delivered on-time, within scope and within budget;
- Define project scope and objectives for small- to mid-size projects, involving all relevant stakeholders and ensuring technical feasibility;
- Assist in the definition of project scope and objectives for large and complex projects;
- Utilize project management tool/s to monitor and track progress;
- Manage changes to the project scope, project schedule and project costs;
- Track project performance using appropriate analytical tools and metrics; and use those metrics to propose and implement project adjustments;
- Report and escalate to management as needed;
- Manage the relationship with the client and all stakeholders;
- Establish and maintain relationships with third parties/vendors;
- Create and maintain comprehensive project documentation;
- Delegate project tasks in collaboration with the Senior Director, Communications, based on individual strengths, skill sets and experience levels;
- Track project performance, specifically to analyze the successful completion of short and long-term goals;
- Develop and communicate comprehensive project plans;
- Develop spreadsheets, diagrams and process maps to document needs and report back to client.
- Serve as backup on communications team processes, including website updates, social media coordination, printing, editing, general content creation and more;
- Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, World of Chocolate and others;
- Attend conferences and training as required to maintain proficiency;
- Assist with other AFC activities as requested;
- Perform other duties as assigned.
2 or more years of on-the-job experience producing feature stories, interviewing subjects and working with an editorial team to refine written and/or video-recorded work.
Associates or Bachelor’s degree in Communications, Journalism, Video Production or related field.
1 year of experience working within a fast-paced communications, marketing or development environment for a nonprofit or corporate enterprise.
1 year of experience managing a content channel, reporting on engagement and making recommendations based on qualitative feedback and data.
1 year of experience managing projects involving multiple deliverables, client interaction and use of a project management tool.
Experience with project management systems such as Planner, Basecamp, Asana or Trello.
Experience collaborating across teams, relaying information in an easily digestible way to clients, understanding client needs, and assigning tasks to teammates.
Experience leading campaigns or other communications projects with various stakeholders and deliverables to timely and effective completion.
Experience interviewing and developing stories featuring members of diverse communities.
Knowledge, Skills, and Abilities
Strong attention to detail and the ability manage multiple projects, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals to provide efficient, quality service to both internal and external customers.
Excellent written and verbal communication skills, including the ability to diplomatically and effectively interface with internal and external contacts at a variety of levels.
Ability to be resourceful and flexible while maintaining a results-oriented customer service focus.
Please reference position code EXTREL CS 403
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.