http://j.brt.mv/CompanyPortal.do?companyGK=51194&portalGK=41755 en-us Fri, 23 Oct 2026 12:23:18 EDT Fri, 23 Oct 2026 12:23:18 EDT BrightMove ATS http://j.brt.mv/jb.do?reqGK=27787606&companyGK=51194&portalGK=41755 3ea69117-84d7-4a46-866e-6f1f58ccdf24 Thu, 22 Oct 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27787682&companyGK=51194&portalGK=41755 5ebdc0f0-8625-4128-a55b-847684eeb4b9 Thu, 22 Oct 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27787611&companyGK=51194&portalGK=41755 9df94cd7-515c-4042-9c03-2fcba931cdb3 CONTROLLER International House Hotel New Orleans Reports to: General Manager Department: Finance & Administration Classification: Exempt (FLSA) Full-Time A Boutique Hotel Like No Other “New Orleans practically begs you to stay in a boutique hotel, and the ‘boutique-iest’ is International House.” – Condé Nast Traveler International House is a nationally recognized boutique hotel and joyful tribute to New Orleans. Beautiful design, cheerful hospitality, and our unique marketing voice create a memorable guest experience and a great place to work. The building was the first World Trade Center in the world. The hotel was the first boutique hotel in New Orleans. Loa was the first modern cocktail bar. A new restaurant is coming soon. Special event programming is better than ever. And, we are adding exciting new uses in the impossibly handsome architecture immediately adjacent to us to distinguish the hotel even more and celebrate our 28th birthday. As Controller, you are a financial leader, strategic partner, and detail-oriented problem solver who protects the financial health of International House. You oversee accounting operations, cash flow, accounts receivable and payable, group billing, credit management, and financial reporting. Working closely with the General Manager, hotel operations, sales, revenue, and ownership, you ensure financial accuracy, disciplined controls, timely reporting, and responsible stewardship of the hotel's resources. You balance the creativity and individuality of boutique hospitality with the structure, accountability, and precision required to operate a successful business. At International House, exceptional hospitality and strong financial stewardship go hand in hand. WHAT YOU'LL DO Lead Financial Operations Use M3 to maintain accurate books and records for the hotel, including rooms, bar, and conference center operations. Oversee hotel accounting functions, including accounts receivable, accounts payable, payroll transactions, treasury, and sales tax calculations and payments. Review agreements and initiate applicable fee distributions. Maintain and update company cash flow projections to support informed financial decisions. Establish the annual budget and provide ad hoc financial analysis as needed. Maintain accurate financial records and ensure accounting processes are completed in a timely and organized manner. Protect Revenue & Manage Receivables Maintain accounts receivable at or below 3% more than 30 days past due. Oversee group billing, master account reconciliation, invoice distribution, and timely follow-up on outstanding balances. Post deposits and accounts receivable payments accurately and promptly. Lead structured collection efforts and proactively resolve past-due accounts. Review and respond to chargebacks within 24 hours, providing monthly summaries with supporting documentation. Submit detailed month-end accounts receivable reports to ownership. Bill and reconcile guest walk situations and ensure PM accounts are reconciled and closed within 30 days when unpaid. Manage FIT billing and voucher follow-up to ensure timely payment. Process and reconcile travel agent commissions weekly. Oversee Cash Flow & Credit Review and approve direct bill applications, verify references, and mitigate credit exposure. Monitor advance deposit schedules, cutoff dates, billing milestones, and other payment requirements. Maintain organized daily credit card and parking audit documentation. Review receivables aging and implement proactive follow-up to protect cash flow and financial performance. Monitor treasury activities and maintain visibility into cash positions and anticipated obligations. Deliver Accurate Reporting & Support Ownership Prepare regular investor and lender reporting for assigned hotel entities using M3, including summary and departmental income statements, summary balance sheets, and statements of cash flows. Prepare books and records for assigned entities and coordinate with the hotel operations CPA firm on entity tax returns and K-1 distributions. Respond to investor financial questions, including inquiries regarding K-1 distributions, and coordinate with investors' CPA firms as needed. Maintain reporting accuracy, completeness, and consistency across assigned entities. Support ownership and management with financial information, analysis, and reporting needed to evaluate performance and make informed decisions. Lead with Purpose Participate in leadership meetings as the financial voice of the property. Partner with hotel operations, sales, revenue, and other departments to promote sound financial decisions without compromising brand standards or guest experience. Execute special projects and initiatives as assigned by the General Manager. Enforce company policies and uphold professional appearance and conduct standards. Model accountability, urgency, integrity, and ownership. Foster a collaborative team culture while maintaining appropriate financial discipline and internal controls. WHAT MAKES YOU SUCCESSFUL You are: A financially minded leader who understands the relationship between accounting accuracy, cash flow, and hotel profitability. Highly organized and able to manage multiple financial priorities in a fast-paced hospitality environment. Detail-oriented, analytical, and committed to accurate, timely reporting. Proactive in managing receivables, collections, credit exposure, and financial risk. Comfortable working with financial systems, reconciling accounts, analyzing results, and communicating financial information. A trusted partner to ownership, management, and hotel department leaders. Accountable, resourceful, and calm under pressure, with a strong sense of urgency and follow-through. Able to balance the creativity and individuality of boutique hospitality with structured financial oversight. Committed to protecting the hotel's financial performance while supporting exceptional hospitality. QUALIFICATIONS Three or more years of hotel accounting or Controller experience; boutique or independent hotel experience preferred. Strong knowledge of hotel property management systems and accounting platforms; M3 experience preferred. Advanced understanding of accounts receivable aging, group billing, revenue controls, and reconciliation processes. Proven experience in collections, credit risk management, and cash flow oversight. Experience preparing financial statements, budgets, cash flow projections, and management or ownership reports. Familiarity with entity accounting, tax return coordination, investor reporting, and K-1 distributions preferred. Strong analytical, organizational, problem-solving, and communication skills. Ability to manage multiple deadlines while maintaining accuracy, confidentiality, and attention to detail. Ability to collaborate effectively across departments and communicate financial matters clearly to both financial and non-financial stakeholders. WHAT SUCCESS LOOKS LIKE Clean accounts receivable aging reports and disciplined collection practices. Strong, predictable cash flow and proactive credit management. Accurate and timely financial reporting for management, ownership, investors, and lenders. Reliable accounting records, reconciliations, and month-end reporting with no unexpected surprises. Effective reservation, billing, deposit, and revenue controls. Timely investor communications and coordinated entity reporting. Trusted financial leadership that supports responsible decision-making across departments. OUR VALUES At International House, we believe hospitality begins with people. We celebrate individuality, authenticity, creativity, and genuine connection. We are committed to creating an inclusive workplace where every employee feels welcomed, respected, and empowered to contribute their unique perspective. We also believe creativity and accountability coexist. The Controller plays an essential role in protecting our financial health, supporting our team, and ensuring that our distinctive hospitality experience is built on a strong operational foundation. A Final Note This description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Responsibilities may evolve to meet the needs of the business. International House Hotel (My Favorite Hotel LLC) is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an equitable, inclusive workplace where everyone has the opportunity to thrive.]]> Thu, 22 Oct 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27786922&companyGK=51194&portalGK=41755 024db677-40ba-4a2b-a36b-d80f43b4d042 Front Desk Ambassador International House Hotel New Orleans Reports to: Director of Guest Services Classification: Non-Exempt (FLSA) Revised: July 2026 A Boutique Hotel Like No Other “New Orleans practically begs you to stay in a boutique hotel, and the "boutique-iest" is International House”. – Conde Nast Traveler International House is a nationally recognized boutique hotel and joyful tribute to New Orleans. Beautiful design, cheerful hospitality and our unique marketing voice create a memorable guest experience and great place to work. The building was the first World Trade Center in the world. The hotel was the first boutique hotel in New Orleans. Loa was the first modern cocktail bar. A new restaurant is coming soon. Special event programming is better than ever. And, we are adding exciting new uses in the impossibly handsome architecture immediately adjacent to us, to distinguish the hotel even more and to celebrate our 28th birthday. As a Front Desk Agent, you are one of the most important faces of International House. You welcome our guests, create memorable first and last impressions, anticipate their needs, and help make every stay feel personal. You are a problem solver, storyteller, concierge, and hospitality ambassador who brings our spirit of cheerful smart service to every interaction. You make guests feel welcomed, cared for, and at home from the moment they arrive until the moment they depart. “Our top pick … Looks a little New York, but a closer look tells you - definitely New Orleans!” – Southern Living “The lobby is sexy. rooms inspired style. and, before a night out stop by Loa for the most innovative cocktails in New Orleans”. – Travel + Leisure WHAT YOU'LL DO Welcome & Connect Warmly greet and acknowledge every guest while creating a friendly, professional, and memorable arrival experience. Efficiently and accurately check guests in and out of the hotel. Anticipate guest needs, respond promptly, and maintain positive guest relationships throughout each stay. Assist with pre-registration, reservation blocking, special requests, and other arrival preparations. Maintain a thorough knowledge of hotel rooms, rates, discounts, amenities, services, and hours of operation. Provide clear directions and helpful recommendations throughout the property and around the city. Serve as a concierge resource by staying informed about restaurants, attractions, events, and local experiences. Operate with Precision Accurately process guest charges, payments, cash, checks, and credit card transactions and provide correct change. Maintain complete working knowledge of Front Office systems and daily procedures, including less frequently performed transactions. Process same-day reservations efficiently and accurately while following established cancellation and relocation procedures. Review reservations and special requests and coordinate appropriate room assignments and preparations. Operate the PBX system professionally and efficiently, answering incoming calls within three rings. Complete assigned tasks, checklists, and guest requests accurately and within established timeframes. Create Exceptional Experiences Listen to guest concerns and resolve issues with good judgment, professionalism, and a genuine desire to help. Escalate concerns appropriately when additional support or management assistance is required. Communicate clearly with Housekeeping, Engineering, and other hotel departments regarding guest rooms, requests, maintenance needs, and special circumstances. Ensure guest expectations and requests are communicated accurately and followed through to completion. Maintain confidentiality of guest and employee information at all times. Follow all hotel safety, security, emergency, and first-aid procedures. Assist with guest arrivals, departures, luggage, evacuations, and other needs as required. Bring the Vibe Create a positive work environment built on integrity, collaboration, teamwork, and service. Represent International House with warmth, professionalism, authenticity, and cheerful smart service. Support fellow associates and other departments whenever needed. Take ownership of the guest experience and contribute to the overall success of the hotel. Perform other duties and reasonable requests as assigned or directed by management. WHAT MAKES YOU SUCCESSFUL You are: A warm and genuine hospitality professional who enjoys connecting with people. A confident communicator who makes guests feel welcome and cared for. Detail-oriented and able to balance accuracy with a fast-paced, guest-focused environment. A calm problem solver who uses good judgment and knows when to ask for help. Comfortable handling cash, computers, reservations, and multiple priorities simultaneously. Reliable, self-motivated, and committed to completing responsibilities accurately and on time. A team player who builds positive relationships with guests and associates. Flexible and willing to work varying schedules based on the needs of the business. Passionate about New Orleans and excited to share the city's restaurants, culture, events, and experiences with our guests. QUALIFICATIONS High school diploma or equivalent required; hospitality or related education preferred. Six months of customer service experience required. Hospitality or hotel experience strongly preferred. Proficiency with Microsoft Office Suite or related software. Knowledge of hotel Front Office or property management systems preferred. Strong written and verbal communication skills. Ability to perform basic arithmetic, accurately check totals, and make correct change. Ability to work a flexible schedule, including weekends, holidays, and varying shifts, based on business demands. OUR VALUES At International House, we believe hospitality begins with people. We celebrate individuality, authenticity, creativity, and genuine connection. We are committed to creating an inclusive workplace where every employee feels welcomed, respected, and empowered to contribute their unique perspective. A Final Note This description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Responsibilities may evolve to meet the needs of the business. International House Hotel (My Favorite Hotel LLC) is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an equitable, inclusive workplace where everyone has the opportunity to thrive.]]> Mon, 12 Oct 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27782336&companyGK=51194&portalGK=41755 c7a77b09-6e59-4902-a7b2-e769f70c86ea Fri, 31 Jul 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27778208&companyGK=51194&portalGK=41755 de0e870c-d3e8-4389-9ee1-07191acee433 Sales Manager Reports to Director of Sales FLSA Exemption – Exempt The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. Core Responsibilities: · Solicit guest rooms, groups, meetings, banquet and catering sales business, and receive and answer all inquiries relating to the sales department. · Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space. Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved. Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up. Responsible for maintaining a sales quota as assigned by DOS. Maintain total and complete sensitivity to customer satisfaction and guests’ needs. Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers. Live the Vibe Card daily Assist the Director of Sales on special projects as assigned. Knowledge, Skills, and Competencies: · Prior experience in Sales role, demonstrating success and ability to sell and service events. · Strong business communication and presentation skills, both verbal and written Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner · Ability to work in a high demand, sometimes high pressure environment · High work ethic and self-initiative · Strong computer skills in Microsoft Suite · Regular attendance according to established guidelines · May be required to work varying schedules to reflect the business needs of the property Must possess basic computational ability Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times Ability to participate in, and at times lead departmental and/or hotel team meetings Physical Requirements: · Sit, stand and walk for varying lengths of time · Lift approximately ten (10) pounds · Good communication skills, both written and verbal · Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability · Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.]]> Tue, 26 May 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27776829&companyGK=51194&portalGK=41755 0669316d-5684-458d-9647-c93599749d87 Tue, 05 May 2026 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27769616&companyGK=51194&portalGK=41755 4886F1D7-42EB-C416-E063-0100007F3FD8 Fri, 16 Jan 2026 00:00:00 EST http://j.brt.mv/jb.do?reqGK=27769615&companyGK=51194&portalGK=41755 48871B55-18E0-BB23-E063-0100007F8F01 Fri, 16 Jan 2026 00:00:00 EST http://j.brt.mv/jb.do?reqGK=27763496&companyGK=51194&portalGK=41755 3F697F26-EF41-1709-E063-0100007FDFFC Mon, 22 Sep 2025 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27763499&companyGK=51194&portalGK=41755 3F697F26-EF46-1709-E063-0100007FDFFC Mon, 22 Sep 2025 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27755076&companyGK=51194&portalGK=41755 3469978B-2F8A-1D20-E063-0100007F7318 Mon, 05 May 2025 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27752108&companyGK=51194&portalGK=41755 30A34C8B-607C-7E21-E063-0100007F3CBE Tue, 18 Mar 2025 00:00:00 EDT http://j.brt.mv/jb.do?reqGK=27738821&companyGK=51194&portalGK=41755 1F2D3342-FE7A-6FA4-E063-0100007F0E78 Mon, 05 Aug 2024 00:00:00 EDT