CDMO, CMO, Contract Development and Manufacturing Organisation

Manager, Project Management

Job Title
Manager, Project Management
Germantown,  WI 53022
Other Location

Summary of Role

The Manager, Project Management is a hands-on leader with a passion for driving results in a dynamic customer-focused environment.  This key leadership position is accountable for operational leadership of a team of project managers and collaborates with internal key stakeholders to drive results for customer projects.  The Manager, Project Manager possesses a scientific background, including laboratory and/or API/Drug Product manufacturing in a GMP environment.  A working manager, this coach and leader is the liaison for key accounts and responsible for all assigned personnel management.  The position requires superior leadership behaviors of the Sterling core competencies and non-negotiables, as well as expertise in the functional competencies associated w/ the business unit assigned.

Essential Functions

  • Provides operational leadership to a team of project managers for customer projects in laboratory services, and/or manufacturing of API, solid oral dose and/or sterile drug products in a GMP environment
  • Collaborates with internal key stakeholders to drive superior results for an assigned portfolio of customer projects
  • Serves as the liaison for key projects and is responsible for all assigned personnel management, daily project management and oversight of an assigned portfolio of projects
  • Assists to procure resource assignments from appropriate departments and managing scope of work definition with responsible project managers, including escalations
  • Establishes and oversees overall project plans, scope and work plans throughout the project life cycle
  • Ensures timely and effective communications with business units and leadership teams
  • Fosters a positive customer experience and relationship
  • Engages in strategy decisions with Operations, Commercial and Quality teams, and drives metric reporting and improvements
  • Ensures site and global trackers/metrics are fulfilled
  • Actively engages in and supports business development efforts through ongoing contact with assigned customers and project scoping
  • Ensures collaboration with appropriate team members across different functions for driving business decisions and client communications
  • Ensures timely completion and compliance with SOPs and cGMP compliance and all other relevant company training requirements
  • Fosters a high performing team through effective selection, training and development, coaching and mentoring and performance management.
  • An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Education and Experience

  • Bachelor’s degree in a scientific or engineering discipline required; Master’s degree preferred
  • 7 years of related pharmaceutical experience required, including relevant experience in laboratory services, and/or manufacturing of API, solid oral dose and/or sterile drug products in a GMP environment
  • 2 years of project management experience managing multi-disciplinary project teams in a service business required
  • 2 years of prior supervisory or managerial experience preferred
  • Advanced formal training, degree or certification(s) preferred

Key Competencies

  • Excellent leadership, written and verbal communication skills and ability to influence others
  • Excellent critical thinking and problem-solving skills
  • Detailed and results orientated
  • Excellent negotiation and facilitation skills, with strong customer-service focus
  • Able to professionally handle multiple and sometimes competing priorities
  • Strong aptitude for technical comprehension enabling rapid learning in a highly regulated environment
  • Ability to lead multi-disciplinary project teams
  • Strong understanding of pharmaceutical product development and manufacturing
  • Strong knowledge of FDA regulation/ICH guidelines, U.S. drug development process and project management practices
  • Proficiency in Microsoft Office programs including Word, Excel and MS Project
  • Proficiency with ERP, CRM, and Documentation Systems
  • Directly leads team of 3-8 direct reports
  • Participates in the hiring process of other employees
  • Schedules and reviews the work of other employees
  • Ensures accuracy and relevance of assigned training curriculum
  • Drives timely completion of training for employees to meet regulatory requirements
  • Performance Management, coaching, mentorship and development of employees
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 
  • Duties, responsibilities and activities may change at any time with or without notice. 

Diversity and Inclusion

Sterling values diversity and we are committed to creating an inclusive environment for all employees.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition (including genetic characteristics) or any other protected characteristic as established by law.

Why consider Sterling?

Sterling Pharma Solutions is a global contract development and manufacturing organisation (CDMO) with more than 50 years’ experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs).  This is complimented by Antibody Drug Conjugate (ADC) research and development bioconjugation services.

We are a fast growing, dynamic business with facilities in the UK and the US, where we employ more than 800 talented and passionate people who support our customers in bringing new medicines to market, improving and saving the lives of patients.

Our culture and our way of working is what really sets us apart as a business; we aim to deliver an exceptional experience to our customers and our employees.  You can expect to be part of a supportive team, all working towards a shared goal: to deliver first-class science and service to our customers every day. 

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