Network & Helpdesk Administrator
- Job Title
- Network & Helpdesk Administrator
- Job ID
- 27648393
- Location
- New York, NY
- Other Location
- Description
-
Network & Helpdesk Administrator -Long term contract
· Administrate and maintain the network infrastructure to ensure high security and performance.
· Perform hardware (network device, desktops, laptops, VM, etc.) and software installations, configurations, and upgrade
· Ensure that the hardware (network device, desktops, laptops, VM, etc.) configuration and patching are well managed while meeting the Bank’s IT&IS standards.
· Supervise and control the overall operations and implementation of systems involving network, Internet, email gateway, IDS/IPS, SIEM system, vulnerability scan systems etc.
· Collaborate with IS team in vulnerability scan & penetration tests, ensure that the vulnerabilities are well tracked and remediated on time
· Liaise with data center service providers (e.g. Head Office) in relation to network, equipment, information security
and service provisions.
· Contact carriers for circuits, and other vendors for equipment and service installation, maintenance or troubleshooting.
· Manage the hardware and software inventory.
· Provide timely Helpdesk support to users and close out Helpdesk tickets promptly.
· Assist with Disaster Recovery testing and documentation.
· Any other work assigned by IT Department Management.
