Network & Helpdesk Administrator

Job Title
Network & Helpdesk Administrator
Job ID
New York,  NY
Other Location
Network & Helpdesk Administrator -Long term contract
·        Administrate and maintain the network infrastructure to ensure high security and performance. 
·        Perform hardware (network device, desktops, laptops, VM, etc.) and software installations, configurations, and upgrade 
·        Ensure that the hardware (network device, desktops, laptops, VM, etc.) configuration and patching are well managed while meeting the Bank’s IT&IS standards. 
·        Supervise and control the overall operations and implementation of systems involving network, Internet, email gateway, IDS/IPS, SIEM system, vulnerability scan systems etc. 
·        Collaborate with IS team in vulnerability scan & penetration tests, ensure that the vulnerabilities are well tracked and remediated on time 
·        Liaise with data center service providers (e.g. Head Office) in relation to network, equipment, information security 
and service provisions. 
·        Contact carriers for circuits, and other vendors for equipment and service installation, maintenance or troubleshooting. 
·        Manage the hardware and software inventory. 
·        Provide timely Helpdesk support to users and close out Helpdesk tickets promptly. 
·        Assist with Disaster Recovery testing and documentation. 
·        Any other work assigned by IT Department Management. 

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