Landlord Engagement Specialist
- Job Title
- Landlord Engagement Specialist
- Chicago, IL
- Other Location
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
We are seeking for an individual to serve as our Landlord Engagement Specialist. As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Landlord Engagement Specialist will work closely with the Program Manager to secure housing units in varying Chicago neighborhoods. The Landlord Engagement Specialist will be responsible for developing and maintaining relationships with property owners. The Landlord Engagement Specialist will develop expertise in housing inspections and assure that all units identified for the pool meet the highest quality standards. The Landlord Engagement Specialist will also coordinate with the Housing Specialist to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.
Principal functions and responsibilities of this position include the following:
- Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago;
- Outreach to and engage landlords to identify housing units;
- Perform housing inspection process, including housing quality standards;
- Monitor unit remediation and repair activities prior to move-in;
- Facilitate leasing agreements (e.g. scattered site leasing, subleasing management);
- Manage 24/7 crisis availability for landlord issues;
- Intervene with landlords on serious repair or safety issues after tenant move-in;
- Support planning of landlord engagement and appreciation events.
Quality Assurance and Data Entry
- Enter all housing inventory data in tracking system (i.e., Client Track);
- Correct missing or incorrect data on quarterly basis.
Meetings & Training Facilitation
- Attend required conferences, trainings (i.e., HMIS or any system wide trainings) and webinars;
- Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup);
- Participate in applicable system-level external committees.
- Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
- Protect organization's value and manage risk by keeping information confidential;
- Perform other duties as assigned.
Bachelor's degree in Business Administration, Communications or related field and 1 or more years of Business/Real Estate experience OR 5 or more years Business/Real Estate experience
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
2 or more years Real Estate experience
1 or more years in Housing related field
Knowledge, Skills, and Abilities
Exceptionally strong written and verbal communication skills, coupled with presentation skills.
Strong attention to detail and the ability to manage multiple projects, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Knowledge of the causes of homelessness, who it affects, and the factors (e.g., racial inequities, Socio Economic Status) that can contribute to an individual being homeless.
Strong knowledge of the different Chicago neighborhoods and how to navigate the varying environments and the ability to engage landlords to identify housing units across the Chicagoland area that are proper, safe, and affordable.
Please reference position code CHH LES 402
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.