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Housing Engagement Specialist

Job Title
Housing Engagement Specialist
Location
Chicago,  IL 60606
Other Location
Description
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants.  The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing Engagement Specialist will work closely with the Landlord Engagement Manager to secure housing units in varying Chicago neighborhoods. The Housing Engagement Specialist will be responsible for developing and maintaining relationships with property owners. The Housing Engagement Specialist will develop expertise in housing inspections and assure that all units identified for the pool meet the highest quality standards. The Housing Engagement Specialist will also coordinate with the Housing Specialist to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.

The salary range for this role is: $40,000 to $45,000. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Coordination
  • Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago
  • Outreach to and engage landlords to identify housing units
  • Perform housing inspection process, including housing quality standards
  • Monitor unit remediation and repair activities prior to move-in
  • Facilitate leasing agreements (e.g. scattered site leasing, subleasing management)
  • Assist landlords in crisis when needed
  • Intervene with landlords on serious repair or safety issues after tenant move-in
  • Support planning of landlord engagement and appreciation events
Quality Assurance and Data Entry
  • Enter all housing inventory data in tracking system (i.e., Case Worthy)
  • Correct missing or incorrect data on quarterly basis
Meetings & Training Facilitation
  • Attend required conferences, trainings (i.e., HMIS, or any system wide trainings) and webinars
  • Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Case Worthy Work Group, Grants Prep meeting, Interdepartmental Training Workgroup)
  • Participate in applicable system-level external committees
Other
  • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Protect organization's value and manage risk by keeping information confidential
  • Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.

SUPERVISORY RESPONSIBILITIES
None.

ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
  • 1 or more years of programmatic, social work, housing, or other related nonprofit experience
  • PLUS Valid driver's license and acceptable vehicle insurance
  • PLUS Reliable vehicle transportation
Preferred Qualifications
  • Bachelor’s degree
  • 2 or more years of housing-specific experience
KNOWLEDGE, SKILLS, AND ABILITIES
  • Strong customer service skills and the ability to navigate difficult customer service situations when needed
  • Strong attention to detail skill and able to provide efficient, quality service to both internal and external customers
  • The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates)
  • The ability to coordinate scheduled activities between multiple groups or departments within required timelines
  • Comfortability with technology and the ability to pick up new systems and processes
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None.
                               
WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation. Travel as needed throughout the Chicagoland area by car. Ability to operate a vehicle. Occasional evening work as needed.
 
Openings
5

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