Human Resources Generalist

Job Title
Human Resources Generalist
Job ID
Northampton,  MA 01060
Other Location
Pioneer Valley Books is seeking a Human Resources professional to join our mission-driven organization! The Human Resources Generalist position is an exciting opportunity to join a dynamic team by assisting in all facets of HR programs, policies, and projects.  

Pioneer Valley Books is a leading publisher of award-winning literacy resources. We are committed to providing quality books for children learning to read and resources that support teachers in their work. Our customers passionately love our products, and our company continues to grow.
The Human Resources (HR) Generalist will be responsible for a wide range of tasks to ensure projects are completed and departmental goals are met, with a focus on coordinating HR programs and projects, creating and updating HR documents and policies, and helping managers accomplish job goals by providing HR support for employee relations. This position reports to the HR Manager and works in collaboration with all departmental managers.  
The HR Generalist will serve as the point of contact in decision-making while the HR Manager is out of the office.  The ideal candidate has a broad range of experience in the field of Human Resources and is a strong communicator with a willingness to juggle multiple projects as assigned, including benefits administration and enrollment; preparation and maintenance of job requisitions and descriptions; timely responses to unemployment claims and worker’s compensation claims across different states; and oversight of leaves of absence/tracking. 
Key Duties
  • Improve HR departmental performance by identifying and facilitating opportunities to increase productivity and efficiency
  • Assist in the development of HR policies and procedures
  • Assist with disputes, investigations, and disciplinary matters
  • Support benefits administration and troubleshoot enrollment issues
  • Oversee benefits plans as applicable and respond to reports from benefit carriers
  • Assist in annual open enrollment
  • Create, update, and maintain job requisitions and descriptions
  • Report and track worker’s compensation claims
  • Oversee leaves of absence cases
  • Assist with audits, compliance reporting, and related projects as needed 
Our ideal candidate will possess the following qualities:
  • Associate degree or equivalent, preferably in Human Resources
  • Two years or more of related Human Resources experience
  • Knowledge of Microsoft Suite and/or Google Suite
  • Working knowledge of internal communication tools such as email, Slack, and Zoom
  • Strong communication and interpersonal skills with the ability to work effectively and collaboratively with internal teams and external providers via phone, email, and in person
  • Exceptional organizational skills, with attention to detail to ensure a high degree of accuracy
  • Ability to prioritize tasks, manage time efficiently, and work well under pressure to meet deadlines
  • Works well both within a team environment and independently
Pioneer Valley Books offers competitive compensation and benefits package as well as a small, welcoming, pet-friendly office environment. Our office is located in Northampton, Massachusetts, and the HR Generalis is expected to be on-site three days/week. If this sounds like your kind of job, we’d like to know! Please respond with a letter of interest and résumé. No phone calls, please.
Pioneer Valley Books is an Equal Opportunity Employer and values diversity. M/F/D/V/SO

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