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Contract Systems Support Analyst-Legal

Job Title
Contract Systems Support Analyst-Legal
Job ID
Work Remote
Work Hybrid
Lehi,  UT 84043
Other Location
Can be remote MT or PST is preferred
Contract Systems Support Analyst-Legal
11+ Months W2 Contract
Lehi, UT (Hybrid) (Open to Remote / MT or PST hours preferred)

What You'll Do:
  • Translate business requirements into User Stories in JIRA.
  • Submit User Stories to IT team for development work.
  • Monitor progress at each stage of user story development.
  • Serve as a go-to resource on contract systems, including Salesforce, Apttus, and Ariba.
  • Liaison with the IT/engineering team and end-users to deliver updates.
  • Manage the backlog and prioritize user stories based on business requirements.
  • Understand how organizational changes affect the contract systems and processes.
  • Work independently and productively with Adobe business units, Sales Operations teams, Finance/Revenue organizations, and Legal teams to understand requirements and requests for process improvements.
  • Identify design errors and omissions and aid in correcting with the necessary teams to improve user experience.
  • Be responsible for the on-schedule delivery of new features, bug fixes, and enhancements.
  • Perform demos with your assigned stakeholders.
  • Be willing to learn operational and technical aspects for all contract types and lifecycle.
  • Perform UAT and PAT testing and sign off.
  • Provide support and training to Legal staff, such as access, navigating through system, address concerns, etc.
  • Perform other duties as assigned.
What You'll Need:
  • 4-year degree in business, information systems, computer science or equivalent work experience preferred.
  • Must be a business-oriented problem solver.
  • Must have experience with JIRA.
  • Must have experience in agile scrum methodology as a product owner with the ability to write precise requirements that align with business priorities.
  • Prefer candidates with experience on business/functional teams.
  • Strong process-oriented skills to recognize inefficiencies, attention to detail, provide quantitative and qualitative input to drive change, and report issues.
  • Must be resourceful, self-starter who can problem-solve and tell stories through data.
  • Very strong communication and interpersonal skills, team-oriented.
  • Strong ability to "connect the dots" and understand cause and effect.
  • Experience with legal workflow automation (e.g., TAP), structured business components in contract.
  • Generation and contract execution processes, contract management systems a plus, especially with a next generation system implementation.
  • Experience with next generation CRM system projects, especially Microsoft Dynamics, is a plus but not required.

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