CNA
- Job Title
- CNA
- Job ID
- 27740396
- Location
- Middletown, DE, 19709
- Other Location
- Description
-
Meadowcrest at Middletown
SUMMARY: This position is responsible for providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment.
DUTIES AND RESPONSIBILITIES:- Oversees designated group of residents during the shift; knows where their residents are and physically checks on them throughout the shift.
- Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities.
- Responds to security system and resident call bells promptly.
- Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs.
- Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms.
- Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite.
- Maintains cleanliness of resident’s room and work areas.
- Practices good standard care precautions of cleanliness, hygiene and health.
- Helps residents maintain independence, promotes dignity and physical safety of each resident.
- Participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed.
- Engages residents in life skills and other life enrichment activities.
- Greets and assists all internal and external customers, guests, family members, residents, vendors and team members.
- Completes resident laundry as assigned and needed.
- Reviews service plan to learn pertinent information about residents.
- Assists/observes medications and treatments for each resident using the medication observation record and the Six Rights of Medication Pass.
- Documents and initials form as medications are given including appropriate documentation for refusal or missed doses.
- Maintains confidentiality of all resident information including resident medication.
- Reports all resident concerns made while assisting resident with the medication to the Nurse and/or Health Care Coordinator (HCC).
- Restocks medication cart after all medication passes.
- Assists in checking medication regardless of packaging system.
- Counts all narcotics with another Medication Care Manager or Nurse each shift.
- Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications.
- Follows re-fill process for medications.
- Participates in the development of the Service Plan and monthly updates.
- Takes and records temperature, blood pressure, weight, pulse and respiration rates.
- Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:- This job has no supervisory responsibilities.
QUALIFICATIONS:- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
- Certificates, licenses and registrations required:
- LLAM Certification
- CPR Certification
- First Aid Certification
- Certified Nurse’s Aid certification preferred
- Other skills required:
- Previous experience working with seniors preferred.
- Must be 18 years of age.
- Ability to communicate effectively speaking the primary language of the residents.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write in required logs and routine correspondence.
- Ability to add and subtract whole numbers.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Must demonstrate an interest in working with a senior population.
- Interacts with guests, residents and staff in a courteous and friendly manner.
- Responds promptly to resident needs.
- Supports organization's goals and values.
- Balances team and individual responsibilities.
- Ability to make choices, decisions and act in the resident’s best interest.
- Ability to remain calm in difficult situations.
- Ability to handle multiple priorities.
- Competent in organizational and time management skills.
- Must demonstrate good judgment, problem solving and decision-making skills.
COMPETENCIES:- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:- Continually required to stand.
- Continually required to walk.
- Frequently required to utilize hand and finger dexterity.
- Occasionally required to climb, balance, bend, stoop, kneel or crawl.
- Frequently required to talk or hear.
- Occasionally works around fumes, airborne particles, or toxic chemicals.
- Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
- The employee must occasionally lift and/or move up to 350 pounds / frequently lift and/or move up to 200 pounds / continually lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include:
- Close Vision
- Distance Vision
- Additional remarks regarding work environment:
- Works primarily indoors in a climate-controlled setting
