OCTO is seeking a senior Program Manager to lead and manage its PeopleSoft HCM resource team – including the UX/UI Lead, Payroll Functional SME, and Time & Labor Functional SME – overseeing delivery, staff performance, and stakeholder coordination.

OCTO maintains a multi-disciplinary team of PeopleSoft HCM specialists supporting the District's Core HR, Payroll, Time& Labor systems, and related digital modernization initiatives. OCTO requires an experienced senior Program Manager to lead this team, uphold consistent delivery standards across engagements, and serve as the primary point of coordination and escalation between OCTO leadership, DCHR, and the PeopleSoft resource team

Key Duties:

Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff)

Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues

16+ years Coordinate Cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards

Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort

Track team performance against SLAs/KPIs and drive continuous improvement of PeopleSoft support and delivery processes

Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagements

Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects

Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management

Minimum Qualifications:

Bachelor’s degree in information technology, Business, or a related field, or equivalent experience

16+ years of IT program/project management experience, including managing multi-person technical teams

Demonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor engagements or teams

Strong track record leading projects in compliance with established standards and procedures

Experience managing government or public-sector IT programs; DC government experience preferred

Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources

PMP certification preferred

Excellent written and verbal communication skills, with experience delivering executive-level status reporting

Requirements: