Product Specialist
- Job Title
- Product Specialist
- Job ID
- 27624243
- Location
- Farmington Hills, MI 48334
- Other Location
- Description
-
Product Specialist
The Role
The Product Specialist will be responsible for managing products throughout their lifecycle and work closely with Dev/QA/Operations teams, Transformation Office, and Product Success Manager. Focus will be on technical development of products, identifying opportunities for organic growth, and maintaining awareness on competing products.
Responsibilities
• Collaborate with internal cross-functional teams in identifying creative solutions to meet customer needs and address problem resolution
• Co-manage Release Management
• Serve as Subject Matter Expert for products and services and troubleshoot customer /
internal issues
• Compile analysis of competing solutions in the market
• Induce process improvements where operational efficiency can be gained
• Work closely with IT Transformation Office and IT Project Managers
• Participate in UI/UX design sessions to modernize interfaces
Experience, Skills, and Knowledge
• 3+ year of professional and educational experience as a business analyst developing business requirements, process flows, etc.
• Excellent teamwork skills, project management skills (including MS Project Plan experience), and ability to work independently
• In depth understanding of complex systems in the software development space and SDLC
• Ability work in a fast-paced environment
• Practical understanding and experience in Agile methodology
• Credit Reporting experience preferred (with major credit reporting agencies), but not required, including non-traditional / alternative data points
• Auto Finance Industry (Lender and / or Dealer) is a plus