Global Ecommerce Promotional Operations Manager
- Job Title
- Global Ecommerce Promotional Operations Manager
- Job ID
- 27698582
- Work Hybrid
- Yes
- Location
- San Jose, CA
- Other Location
- Description
-
Global Ecommerce Promotional Operations Manager
11+ Months W2 Contract
San Jose, CA (Hybrid)
What you'll do:- Work closely with Ecommerce, Marketing, Business Units and Web Production to drive and deliver the implementation of multiple competing e-commerce promotional projects to expand Adobe footprint and grow Adobe revenue.
- Understand and translate the e-commerce promotional strategies, business goals, and business processes into an actionable plan.
- Coordinate all aspects of the business for enhancement requests, e-commerce promotional initiatives globally to consistently achieve results in an ambiguous and changing environment. This includes large scale initiatives such as Black Friday/Cyber Monday, Back to School, etc.
- Be a major player in business process improvement and a catalyst for building mature processes.
- Build and maintain a central repository for planning and execution documentation including Confluence/Wiki, SharePoint, etc.
- Manage requirements volatility, integrity and continuity via change management and reprioritization.
- Effectively create and foster relationships with cross-functional teams within the organization and external partners to influence and develop solutions that meet the shared goals of all teams involved.
- Be vigilant about clarifying ownership for each part of the journey.
- Identify opportunities for continuous improvement.
- Achieve operational excellence.
- Appetite to learn and comfortable with ambiguity.
- Global cultural awareness and experience with global teams.
- Strong ownership mentality with a phenomenal sense of humor.
- Bachelor's degree.
- 6-8 years of progressive experience which includes Business Strategy, E-commerce Promotions, Customer Experience functions.
- Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects.
- Strong understanding of various business process improvement methodologies.
- Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements.
- Research market trends and industry best practices to augment functional operating models.
- Conversant with operational data analysis methodologies, tools and techniques.
- Ability to create strong business cases for projects and work with the leadership team on prioritizations.
- Self-starter exhibiting strong leadership and project management skills in moving initiatives forward within a highly matrixed organization with the ability to develop strong relationships across product, analytics, marketing operations, etc. and work effectively with all organizational levels.
- Ability to work in a rapidly changing and dynamic environment and meet deadlines.
- Be effective and versatile with a bias for action and sense of urgency.
- Demonstrated ability to adapt and operate in a rapidly changing business landscape.
- Ability to dissect, and collaborate towards solving complex business problems.
- Focused on rapid value creation through quick wins and long-term sustainable value realizations.
- A strong Change Manager with tenacity to follow through till closure.
- Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership.
- Strong people skills, with distinctive ability to influence across levels and teams.
- Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics.
Pay Range:
$56.34 - $70.42 / HR
- Pay Range
- $56.34 Hourly to $70.42 Hourly
