Business Process Manager
- Job Title
- Business Process Manager
- Job ID
- 27731529
- Location
- San Jose, CA
- Other Location
- Description
-
Business Process Manager
12+ Months W2 Contract
San Jose, CA
Benefits You’ll Love:- NextDeavor offers health, vision and dental benefits for contract employees.
- You’ll be eligible to receive Paid Sick Leave (Amount varies per state).
- Own the opportunity to get your foot in the door at a well-established corporation, with the likelihood of extension or conversion to full time employment (NextDeavor’s conversion rate is approximately 70%!)
Become a key player as a Business Process Manager:
As a member of the Buying Programs organization, you will work in close partnership with multiple teams to manage enterprise trials for Digital Media customers. This is an outstanding opportunity to collaborate with product, engineering, and go-to-market teams. The ideal candidate will also have the business savvy to understand the appropriate considerations needed for thoughtful decision-making, has a strong internal drive, and a track record of sound judgment.
Here’s how you’ll make an impact on the team:- Document end-to-end workflow for new or changing trial and testing processes.
- Support complex trial motions for latest products and services, supporting enterprise customers.
- Use Jira, wiki, and other organizational tools to manage and prioritize trial requests.
- Report bugs and work with development team to resolve.
- Use data to track progress and assess opportunities for process improvement.
- Triage issues and analyze to determine next steps.
- Provide internal support to stakeholders.
- Build strong relationships with business partners and stakeholders.
- Evaluate risks and issues, while providing prompt communications and solution delivery.
- Ensure process and policy compliance by internal stakeholders of all trial and testing environments.
Here’s what you’ll need to be successful in this role:- Bachelor's degree, or equivalent experience.
- 2-4 years of relevant professional experience, working with engineering and business stakeholders.
- Experience with Wiki and Jira, or equivalent.
- Strong business process analysis skills.
- Excellent written and verbal communication skills.
- Critical thinking skills to solve unique challenges.
- Solid documentation and organizational skills.
- Ability to think and execute in a fast-paced environment.
- Detailed oriented and thorough.
- A self-starter that thrives on asking thoughtful questions and connecting the dots.
- Relentless attention to detail with a central focus on internal and external customer experience.
- Ability to prioritize, multitask, and meet deadlines.
Here’s what else might help you out:- Experience with product provisioning.
- Knowledgeable about the subscription business model.
- Capable interpretation of legal contracts, terms, and conditions.
Pay Range:
$47.88 - $59.85 /hour
Ready to make your mark? Take the leap and apply directly here: https://j.brt.mv/jb.do?reqGK=27731529&refresh=true – your application is in good hands.
- Pay Range
- $47.88 Hourly to $59.85 Hourly
