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Billing Specialist (Man. Road)
- Job Title
- Billing Specialist (Man. Road)
- Job ID
- 27732302
- Location
- Chattanooga, TN 37405
- Other Location
- Description
-
BUILT TO CONNECT
At Astec, we believe in the power of connection and the importance of building long-lasting
relationships with our employees, customers and the communities we call home. With a team
more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and
provide opportunities for career development to help you grow along with the business. We offer
programs that support physical safety, as well as benefits and resources to enhance total health
and wellbeing, so you can be your best at work and at home.
Our equipment is used to build the roads and infrastructure that connects us to each other and
to the goods and services we use. We are an industry leader known for delivering innovative
solutions that create value for our customers. As our industry evolves, we are using new
technology and data like never before.
ABOUT THE POSITION
The Billing Specialist will coordinate quality assurance of transactional activities related billing.
This position is responsible for providing oversight to the end-to-end invoicing process while
providing transactional support. This role will provide resolution to customer inquiries externally
while escalating additional items to appropriate personnel as needed. This position
predominately reviews and oversees all transactional activities involved in the invoicing process
and will work to resolve customer billing inquiries or issues.
Deliverables & Responsibilities
• The Billing Specialist is required to review all processed customer invoices for validation
against the sales order, any related shipping documents, supporting quote-to-cash value
stream processes.
• Escalate and/or resolve customer billing inquiries or issues in a timely manner while driving
customer satisfaction.
• Understand and apply the full quote-to-cash value stream processes, key policies, and
standard operating procedures.
• Liaise with AR Cash application functions to communicate relevant customer information
that would impact billing or open receivables.
• Coordinate directly with customers and internal parties on any customer billing errors or
disputes providing valuable insight to resolve and prevent further discrepancies.
• Ensure billing and its internal controls documentation is in compliance with Company policy
as well as support internal and external audit processes as needed.
• Participate Oracle Cloud testing and User Acceptance Testing (UAT or Functional Testing).
To be successful in this role, your experience and competencies are:
• Two years of college or technical school accounting courses; or two to four years related
experience and/or training; or equivalent combination of education and experience.
• The individual should be knowledgeable of PCs and Microsoft Office programs.
• The individual should be well organized, able to handle multiple tasks and be able to change
directions when necessary.
• The individual should demonstrate dependability and have a high degree of accuracy.
• The individual should have strong analytical and mathematical skills.
• The individual should have a strong focus on customer service.
• The individual should possess basic verbal and written communication skills and ability to
work effectively as part of a team.
• Assist with other projects as needed.
• Experience working in a SOX environment, preferred.
Supervisor and Leadership Expectations
None
Our Culture and Values
Employees that become part of Astec embody the values below throughout their work.
• Continuous devotion to meeting the needs of our customers.
• Honesty and integrity in all aspects of business
• Respect for all individuals
• Preserving entrepreneurial spirit and innovation
• Safety, quality and productivity as means to ensure success.
NOTE: This position responsible for certain internal control responsibilities. These internal
control responsibilities are verbally communicated to the incumbent and periodic feedback is
provided as it relates to the performance of these internal control responsibilities.
WORK ENVIRONMENT
Office
Equal Opportunity Employer
As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender
(sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a
person’s veteran status or any other characteristic protected by law or executive order.
While performing the duties of this job, the employee is regularly exposed to risk of injury in an
office environment and occasionally a manufacturing shop plant environment. Duties include a
typical office setting including extensive computer work, sitting or standing. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
