As a Career Case Manager, you will support guests of Seattle’s Union Gospel Mission by integrating career development with transitional case management. This role oversees Career Pathway and Education Programs while providing holistic, Christ-centered support in a transitional living environment. The Case Manager helps guests reintegrate safely into society through individualized guidance, resource connections, and spiritual care.

Scheduled: Monday - Friday 8:00 am - 5:00 pm

Starting Rate: $27.42 

How you will serve

• Assess students’ skills and assist with goal setting and individualized program plans.
• Test and evaluate student’s performance.
• Oversee Career Center classes, and the program internship.
• Motivate students to perform to the best of their abilities, discover their strengths, inspire them to dream, and envision a future of meaningful work and opportunity.
• Assist students in becoming job-ready and securing job placements.
• Network with businesses and organizations to find internship and job placement opportunities.
• Assist with the job search process, resume writing and interviewing skills.
• Recruit, train, and supervise volunteers to tutor and mentor students.
• Hold students accountable to meeting goals, leading students to self-evaluations when needed.
• Perform other duties assigned to support the Mission's success. 
• Develop housing stability plans in partnership with guests and outside housing resources as needed.
• Support guests with finding work, budgeting, and guest responsibilities.
• Seek to develop a continuing knowledge of the field, what services are provided in the community, and establishing communication with those partners.
• Create data and narrative program reports on guest outcomes and programmatic successes.
• If an unplanned situation arises the ability to address and quickly solve problems with staff, volunteers, as well as guests, and be able to intercede and find reasonable solutions in order to maintain harmonious relations.
• Drive Company vehicles for client transportation or other work-related activities.
• Manage a caseload of individual guests in a transitional living.
• Meets with guests weekly and maintain all electronic and paper guests’ files.
• Help in maintaining the safety and cleanliness of work environment.
• Provide crisis intervention information, chemical dependency case management, and referral help.
• Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
• Administer observed urine collections for guests.

How you qualify 

• Acknowledge and sign the Mission's Statement of Faith (see below).
• Bachelor’s degree required. Degree in Education, Biblical Studies, Social Services, or related field preferred.
• 2 – 4 Experience in adult education or job training required.
• 2+ years of high impact volunteer management experience strongly preferred.
• Experience working within a social service or a non-profit organization is highly preferred.
• Possess a valid Washington State Driver's License and able to meet the standards of the Mission driver criteria required, including but not limited to:
• Clean driving record.
• Have a License for at least one year.
• No current suspensions or revocations.
• Clean driving record.
• At least 21 years of age.

How we support each other

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
• Faithfully upholds The Mission and your team in prayer.
• Participates in team devotions as schedule permits.
• Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
• Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

All regular fulltime employees, you are eligible to participate in our generous benefits package:

• Medical / Dental / Vision
• Long Term Disability – 100% company paid
• Basic Life Plan – 100% company paid
• Voluntary Products
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (prorated based on hire date)
• 11 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

Work Environment 

While performing the duties of this job, the employee is frequently required to sit for extended periods in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally stand, balance, twist, bend, stoop, kneel and reach with hands/arms. Regularly lifts up to 20 pounds and walks using stairways to climb to multiple floors within the facility. Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.

Statement of Faith

1. We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
2. We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
3. We believe in the deity and humanity of our Lord Jesus Christ:
• His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
• His sinless life (Phil. 2:5-11)
• His miracles (Matt. 4:23)
• His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
• His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
• His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
• His future return in power and glory (1 Thess. 4:16-18)
4. We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
5. We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
6. We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
7. We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.