Open Positions – Thompson

Join Our Team



In an effort to help our organization transform and evolve, each member of the Thompson Team must truly be committed not only to the Thompson Mission but to the Thompson Culture!

In addition to competitive salary ranges and benefit packages, Thompson offers ample opportunity for leadership and professional development. We value innovation and teamwork across all positions and departments. At Thompson, it’s important that everyone always feel heard and encouraged to be their best- as a result, we’re able to provide the best service to children and families in need across the Carolinas. 

We believe that for us to realize our vision, we must be “ALL IN”. Are you considering joining the team? Ask yourself if you possess these 5 core characteristics we hold ourselves accountable to:

A – Accountability

L – Leadership

L – Learning


I – Innovation

N – Needs Centered (clients, community, and staff)




We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

Thompson Child & Family Focus is an equal opportunity employer. Thompson Child & Family Focus promotes diversity within the organization to ensure a diverse workforce as well as for accreditation purposes.

Please note we make every attempt to post all open positions. We do not “hold” applications for future positions and you must apply separately for each position of interest. While we may be unable to contact you to confirm receipt of your application, we are also unable to respond to calls regarding application status.

Questions with a red asterisk (*) are required. Additional data may become required based on answers provided. For example, if you answer “Yes” to a question, an explanation may be required. Please note that incomplete applications will not be processed.

IT Network / Server Administrator

Job Title
IT Network / Server Administrator
Job ID
Matthews,  NC 28105
Other Location

Thompson, located in the Charlotte/Matthews area, has an opening for an IT Network/Server Architect.

Duties include:

• Troubleshoot upgrade, and maintain server infrastructure and main network infrastructure 
• Perform and test full backups of all critical systems including disaster recovery network failover 
• Maintain, troubleshoot, and enhance VoIP phone systems 
• Virtualize and implement new server infrastructure 
• Build and maintain controller systems for switches, access points, and other networking equipment
• Optimize and maintain internet, firewall, QoS, and MPLS quality
• Resolve all level 2 or 3 helpdesk tickets not able to be resolved by the level 1 Analyst
• Model, create, and maintain all Group Policy objects
• Monitor, improve, and troubleshoot security infrastructure including Firewall, web filter, antivirus, spam filter, exchange rules, phishing simulations, web site security, SSL certificates, and encryption
• Design, Implement, and Maintain DNS, DHCP, Replication, ADFS, WAP, and other server features
• Search for vulnerabilities in all server, network, and security systems and work with IT Director to resolve issues

This position requires advanced technical skills in all windows server and Linux operating systems, strong understanding of networking with an emphasis on WAN and LAN utilization. Utilize efficiency, automation, strategic modeling, and logging to identify issues, map enhancements, and implement.  Must understand how to properly troubleshoot and maintain multi-site infrastructure build outs to ensure maximum uptime and resource utilization. Requires working and applicable knowledge of switch CLI, Putty, Wireshark, and other core networking software. Occasional travel between campuses is required (all within the Matthews/Charlotte/Fort Mill area). Position requires bachelor’s degree from a four-year college or technical school in computer science or related field and 3-5 years hands-on experience.  Knowledge of Aruba CLI, Ubiquiti hardware/software, and VPN technology preferred.

A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check.

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

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