Careers — Dobson Fiber

Dobson Careers

Senior Business Analyst, Sales (On-site)

Job Title
Senior Business Analyst, Sales (On-site)
Job ID
27728430
Location
OKC,  OK 73134
Other Location
Description

ESSENTIAL FUNCTIONS:

The Senior Business Analyst role is crucial in driving strategic decision-making within the residential and commercial fiber internet sales and marketing operations. This position plays a pivotal role in synthesizing data, collecting competitive data & market research, and providing actionable insights to drive revenue growth and operational efficiency. The Senior Business Analyst's proficiency in sales analytics, KPI development, and cross-functional collaboration will be vital in refining Dobson Fiber’s sales strategies and propelling customer growth initiatives.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 
 
  • Conduct comprehensive sales and marketing data analyses to identify trends, opportunities, and challenges.
  • Use analytical tools and techniques to extract meaningful insights from data.
  • Develop and maintain dashboards, reports, and KPIs to track key metrics related to sales performance, marketing effectiveness, and customer behavior.
  • Collaborate with sales and marketing teams to define objectives, develop strategies, and measure the success of marketing campaigns and sales initiatives.
  • Conduct market research and competitive analysis to identify market trends, customer preferences, and potential areas for growth.
  • Generate actionable insights and recommendations based on data analysis, market research, and customer feedback.
  • Work closely with the product team to provide input on product features, pricing strategies, and go-to-market plans.
  • Assist in developing sales forecasts, budgets, and performance targets.
  • Present findings and recommendations to senior management and other stakeholders clearly and compellingly.
  • Act as a subject matter expert on sales and marketing analytics, providing guidance and support to colleagues across the organization.
  • Stay updated on industry trends, emerging technologies, and sales and marketing analytics best practices.

QUALIFICATIONS INCLUDE:
  • Bachelor’s degree in business administration, Marketing, Economics, Statistics, Computer Science, or a related field.
  • 3 to 5 years of business analysis experience, focusing on sales and marketing analytics.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 
  • Proficiency in data analysis tools and techniques, such as Excel, SQL, Tableau or Power BI, sales Force, Python, and Arc GIS. Experience with machine learning and AI is a plus.
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
  • Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
  • Proven ability to work effectively in a cross-functional team environment with a collaborative and results-oriented approach.
  • Experience in the telecommunications or internet service provider industry is a plus.

Option 1: Create a New Profile

Culture

The Customer is Our Boss.

Our customer is any user of our products and services, our employees, owners, and the communities in which we serve. Everything we do affects them. They are why we are in business and we answer to them.

Our Beliefs

  • Passion for our customers breeds success.

  • Excellence is a direct result of our people and their expertise.

  • Communication and understanding are key to delivering the best customer service possible.

  • Integrity means doing the right thing.

  • Accountability means honoring commitments and delivering results.

  • Teamwork results from being equally dependent upon one another.

  • Urgency and focus yield quality results.

  • Innovation and advancement require taking calculated risks.

  • Leadership is everyone’s responsibility.

Dobson Cares

Dobson Fiber lives and works in the communities we serve, and we care about helping them thrive. That’s why we actively support – with our donations and our employees’ time – many local worthwhile community organizations including:

  • United Way

  • Myriad Gardens Foundation

  • YWCA

  • Cystic Fibrosis Foundation

  • Regional Food Bank

  • White Fields

Benefits

Dobson has one of the most competitive benefits packages around, including:

  • Competitive pay

  • Health, dental, and vision Insurance

  • Health Savings Account and Flexible Spending Account

  • On-site fitness facility in OKC

  • 401(k) plan with company match

  • 7 paid holidays

  • Paid time off starting at 15 days

  • Education Assistance & Tuition Reimbursement

  • Employee Assistance Program

  • FSA & FHA

  • Adoption Assistance

  • Corporate partner with Oklahoma City University to offer discounted tuition

  • 100% Employer-paid Basic Life & Personal Accident Insurance

  • 100% Employer-paid Disability Insurance (short and long term)

  • Free career training & development with over 3,000 courses and over 20,000 online books

  • Free employee incentive program

What our employees are saying

 

“I am thankful for Dobson caring enough about people and our community to give us the opportunity to help out through our Employee Volunteer Program. Not only did it help that organization recently, but I think it helped me to get to engage with my co-workers out of the office. It gave us a chance to build friendship with each other. Mostly, seeing the faces of people when they realized we were there to help was a blessing for them and us as well.”

 

“I love the work-life balance here at Dobson. We have team oriented activities and get-togethers that really bring a sense of unity.”

“Dobson has always felt like home to me. The company is always supportive of my career goals, my family time and excellent service to our customers. I am truly blessed to be a part of the Dobson team.”