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    <title>Iridex Corporation Jobs</title>
    <link>http://j.brt.mv/CompanyPortal.do?companyGK=52194&amp;portalGK=42775</link>
    <description><![CDATA[Job Postings available for application.]]></description>
    <language>en-us</language>
    <pubDate>Tue, 16 Jun 2026 23:50:55 EDT</pubDate>
    <lastBuildDate>Tue, 16 Jun 2026 23:50:55 EDT</lastBuildDate>
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      <title><![CDATA[Tradeshow & Marketing Coordinator - Mountain View, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27779408&amp;companyGK=52194&amp;portalGK=42775</link>
      <guid>204078ae-4205-4978-8683-258cbcb956d6</guid>
      <description><![CDATA[Position Summary
The Tradeshow and Marketing Coordinator supports the day-to-day operations of the global marketing department while taking a lead role in tradeshow logistics, event coordination, marketing administration, sales support, and special departmental projects.
The ideal candidate is proactive, organized, deadline-driven, and comfortable managing multiple priorities. This role requires strong communication skills, attention to detail, and an interest in medical technology and marketing.
Key Responsibilities
Tradeshow and Event Coordination

Coordinate logistics and execution for domestic and international trade shows, conferences, wet labs, and other marketing events as needed.
Maintain detailed event project plans, timelines, checklists, and task trackers to ensure key milestones and deadlines are met.
Coordinate tradeshow-related activities including exhibitor registration, booth planning, sponsorships, housing, shipping, badges, lead retrieval systems, onsite materials, and budget tracking.
Partner with internal teams, sales representatives, vendors, freight providers, and event organizers to ensure successful event planning and execution.
Lead pre-event and post-event communications, including lead distribution and tracking, follow-up activities, and event performance reporting.

Marketing Coordinator

Support departmental activities, cross-functional initiatives, and administrative projects as needed to help achieve business objectives and departmental priorities.
Support project coordination by maintaining timelines, status updates, and follow-up items for marketing, sales support, and departmental initiatives.
Provide financial and budget support for the marketing department, including purchase requisitions, purchase approvals, check requests, invoice processing, payment tracking, expense reconciliation, and budget monitoring.
Maintain organized records, inventory, and version control of marketing content, collateral, and tradeshow assets, including demo products, booth assets, signage, promotional merchandise, brochures, presentations, videos, digital assets, product literature, sales tools, and related materials.
Coordinate updates, version control, ECO routing, approvals, inventory, and distribution of marketing materials to support global sales and marketing activities.
Monitor incoming website inquiries daily and route them to the appropriate internal teams to support timely customer, sales, technical service, and clinical follow-up.
Track, organize, and coordinate global sales support requests and deliverables to ensure timely follow-through.
Coordinate with external vendors to obtain quotes, confirm deliverables, track deadlines, and ensure timely completion of event and marketing-related requests.
Support additional marketing department activities and administrative projects as needed.

Education

 Bachelor&rsquo;s degree in marketing, business administration, communications, event management, or a related field preferred.

Experience

 Minimum of 1 year of experience in marketing support, administrative coordination, event coordination, tradeshow support, or a related role.
 Experience supporting trade shows, conferences, corporate meetings, or other marketing events preferred.
 Experience in the medical device, healthcare, ophthalmology, or life sciences industry is a plus.

Skills and Qualifications

 Ability to follow established approval processes, maintain accurate records, and support version-controlled marketing materials in a regulated environment.
 Excellent verbal and written communication skills, with strong attention to detail and accuracy.
 Ability to communicate professionally and effectively with internal teams, external vendors, event organizers, customers, and cross-functional stakeholders.
 Strong organizational, time-management, and project coordination skills, with the ability to manage multiple priorities, logistics, and timelines within strict deadlines.
 Comfortable working under deadlines and adapting to changing business and event needs.
 Strong team player with the ability to work collaboratively and build effective relationships across departments.
 Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
 Proficiency in Salesforce, adobe Acrobat, and Mondays is a plus.

Physical Requirements
Must be able to lift up to 35 lb. and assist with packing, organizing, and handling tradeshow and marketing materials as needed.]]></description>
      <pubDate>Fri, 12 Jun 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Quality Engineer - Mountain View, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27778683&amp;companyGK=52194&amp;portalGK=42775</link>
      <guid>8aa85758-8053-4823-985e-cc5456370384</guid>
      <description><![CDATA[PURPOSE OF JOB:
The Quality Assurance (QA) department is committed to ensuring that all products are safe, reliable, and effective, consistently exceeding the expectations of patients, physicians, and healthcare providers. QA plays a critical role in maintaining product and process quality throughout the commercial production of Iridex&rsquo;s portfolio, including laser consoles, delivery devices, and accessories.
In this role, the Quality Engineer will lead and support quality engineering activities associated with product quality, manufacturing processes, supplier quality, and regulatory compliance. Responsibilities include leading root cause investigations, driving CAPA activities, evaluating nonconforming materials, supporting risk management activities, and ensuring compliance with FDA and ISO 13485 requirements. This position works cross-functionally with Manufacturing, Engineering, Regulatory Affairs, and suppliers to support continuous improvement initiatives, manufacturing transfers, and process validations in a regulated medical device environment.
 
MAJOR DUTIES AND RESPONSIBILITIES:

 Lead investigations for product and process quality issues across mechanical, electrical, optical, and software-integrated systems. 
Lead root cause investigations and drive Corrective and Preventive Action (CAPA) activities to effective closure. 
Manage the Nonconforming Material (NC) process end-to-end, including Material Review Board (MRB) activities and disposition decisions. 
Partner with Manufacturing and Engineering teams to evaluate process improvements, manufacturing transfers, and product quality concerns. 
Lead and support risk management activities including Design FMEA, Process FMEA (PFMEA), and risk assessments in accordance with ISO 14971 requirements. 
Support development, review, and execution of process validation activities including IQ/OQ/PQ protocols and reports. 
Review and approve Engineering Change Orders (ECOs) for quality and regulatory impact. 
Support supplier quality management activities including supplier evaluations, audits, SCARs, and supplier performance monitoring. 
Analyze quality data, trends, and metrics to identify opportunities for process improvement and risk reduction. 
Support incoming inspection activities, evaluation of inspection/test data, and disposition of nonconforming materials. 
Support complaint investigations, failure analysis, and returned product evaluations. 
Participate in internal audits, supplier audits, and external regulatory inspections. 
Support calibration program activities and investigations related to out-of-tolerance (OOT) measurement equipment. 
Ensure quality records, reports, and documentation are maintained in accordance with applicable QMS and regulatory requirements. 
Provide guidance and technical support to junior quality personnel and cross-functional teams as needed.

 
JOB SKILLS:

Strong understanding of quality engineering principles including CAPA, NCR, SCAR, risk management, and statistical analysis. 
Strong working knowledge of FDA 21 CFR 820, ISO 13485, MDSAP, MDR and ISO 14971, and applicable medical device regulations. 
Experience leading risk management activities including FMEA facilitation and risk assessments. 
 Familiarity with medical electrical device standards such as IEC 60601 is preferred. 
Ability to read and interpret engineering drawings, schematics, and specifications. 
Experience with manufacturing process validation methodologies (IQ/OQ/PQ). 
Strong analytical, troubleshooting, and root cause investigation skills. 
Experience working in cross-functional teams within regulated manufacturing environments. 
Effective communication, technical writing, and organizational skills. 
Experience using quality systems and PLM/ERP systems is preferred. 

QUALIFICATIONS:

Bachelor&rsquo;s degree in biomedical, Mechanical, Electrical, Industrial, or related engineering field. 
4 to 7 years of Quality Engineering experience in a medical device or other regulated manufacturing environment. 
Strong experience with CAPA, nonconformance management, root cause investigations, and supplier quality systems. 
Experience leading or facilitating FMEA activities including Design FMEA and PFMEA. 
Experience supporting manufacturing transfers, process validations, and risk management activities preferred. 
Working knowledge of FDA Quality System Regulation (21 CFR 820), ISO 13485, MDSAP, MDR and ISO 14971 requirements. 
ASQ Certified Quality Engineer (CQE) or equivalent certification is preferred. 
Strong problem-solving, technical writing, and project coordination skills. 
Familiarity with sterilization validation, environmental monitoring, and cleanroom controls is desirable. 
Effective written and verbal communication skills in English.

 
ADDITIONAL INFORMATION:
Base Salary: $112,000 - $120,000
Travel: 10% 
Work Location: This job will be primarily onsite; the percentage of vendors who visit work will be defined by the management.]]></description>
      <pubDate>Mon, 01 Jun 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Technical Service Administrator - Mountain View, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27776696&amp;companyGK=52194&amp;portalGK=42775</link>
      <guid>a6513009-4188-454b-86b1-26ac18baa15a</guid>
      <description><![CDATA[Company / Regulatory Environment
IRIDEX Corporation is a medical device manufacturer operating in a global regulated environment, including FDA-regulated quality systems. Applicable regulations may include FDA 21 CFR 820, EN ISO 13485, and the European Medical Device Regulation. Depending on the position and level of experience, familiarity with regulated quality systems, documentation practices, and service-related compliance requirements may be required.
Purpose of Job
The PASCAL Technical Service Administrator supports the PASCAL Technical Service department by coordinating service activities, customer communications, complaint-related follow-up, RMA processing, parts orders, field service scheduling, inventory transactions, and service documentation. This role helps ensure that service requests, complaints, repairs, shipments, and customer support activities move efficiently through the appropriate systems and internal processes.
This position requires strong attention to detail, excellent communication skills, the ability to work cross-functionally, and comfort working in ERP, CRM, and service management software systems, including platforms such as Microsoft Dynamics 365 Business Central and ServiceMax.
Major Duties and Responsibilities
&middot;         Serve as a primary administrative contact for PASCAL-related service calls, emails, and customer inquiries.
&middot;         Coordinate service-related action items with customers, field service engineers, sales representatives, distributors, and internal teams.
&middot;         Work with Quality Assurance to support the timely review, documentation, and closure of customer complaints and service-related quality records.
&middot;         Assist the Technical Service Supervisor with scheduling and dispatching field service engineers for service calls, installations, repairs, and training activities.
&middot;         Process service parts orders, RMAs, international representative orders, and warranty-related transactions.
&middot;         Receive returned materials, assign RMAs to technicians in the service management system, and ensure proper movement of units or parts through the repair process.
&middot;         Retrieve tested parts, complete required documentation, and support the closure of RMAs in the appropriate system.
&middot;         Complete inventory transactions in the ERP system, including inventory movement, returns to stock, and related documentation.
&middot;         Use Microsoft Dynamics 365 Business Central or a similar ERP system to process service parts orders, inventory movements, RMAs, invoices, sales orders, and related service transactions.
&middot;         Use ServiceMax, Salesforce, or similar service management software to support service case tracking, work orders, RMA activity, field service scheduling, service history, and customer communication.
&middot;         Maintain accurate service, customer, inventory, and order records across ERP, CRM, and service management systems.
&middot;         Support the preparation of service orders, sales orders, shipping documents, invoices, and customer records.
&middot;         Assist with tracking shipments, delivery status, and customer follow-up for service-related orders.
&middot;         Process invoices, credit card payments, warranty compensation activity, and other service-related financial transactions as needed.
&middot;         Assist with creating, maintaining, and improving work instructions, procedures, and training documentation for Customer Service and Field Service Engineer workflows.
&middot;         Support training logistics for new hires, distributors, and field service personnel on the PASCAL product line.
&middot;         Support process improvement projects related to service operations, ERP transactions, CRM updates, inventory accuracy, complaint handling, and customer experience.
&middot;         Perform other duties and projects as assigned by the Technical Service Supervisor.
Qualifications
&middot;         Associate's degree in Business Administration, Operations, or a related field preferred; equivalent experience may be considered.
&middot;         5+ years of administrative, operations, customer service, or service support experience, preferably in a technical service or medical device environment.
&middot;         Experience working in a regulated industry, such as medical device, healthcare, life sciences, manufacturing, or other quality-controlled environments, preferred.
&middot;         Experience with lasers, medical lasers, ophthalmic devices, or technical service operations is a plus.
&middot;         Working knowledge of ERP systems required; experience with Microsoft Dynamics 365 Business Central strongly preferred.
&middot;         Experience with service management software required; experience with ServiceMax, Salesforce Service Cloud, or similar platforms strongly preferred.
&middot;         Experience with CRM systems, customer records, service cases, work orders, RMAs, and service history documentation preferred.
&middot;         Experience with inventory transactions, parts ordering, RMA processing, invoicing, and service-related order management.
&middot;         International shipping and distributor support experience preferred.
&middot;         Ability to work accurately across multiple systems while maintaining strong attention to detail.
&middot;         Strong written and verbal communication skills.
&middot;         Ability to multitask, prioritize competing requests, and work effectively in a fast-paced service environment.
&middot;         Strong problem-solving, conflict resolution, and deductive reasoning skills.
&middot;         Comfortable working cross-functionally with Service, Quality Assurance, Sales, Operations, Finance, and external customers.
&middot;         Proficient with Microsoft Office and Windows-based business systems.
&middot;         Positive attitude, strong ownership mindset, and ability to work well in a team environment.
Physical Job Requirements
The physical job requirements described below are representative of those needed to perform the essential functions of this position. IRIDEX will consider reasonable accommodations consistent with applicable federal and California law.
&middot;         Ability to perform the essential functions of the role, with or without reasonable accommodation.
&middot;         Ability to lift, carry, push, pull, or otherwise move up to 20 lbs. as needed, often involving manual material handling of parts, returned materials, service items, shipping materials, and related documentation.
&middot;         Ability to sit or stand at a workstation and use a computer, telephone, keyboard, mouse, and standard office equipment for extended periods.
&middot;         Ability to work safely in office and manufacturing environments and follow applicable safety, quality, and site procedures, including use of required personal protective equipment when applicable.]]></description>
      <pubDate>Mon, 04 May 2026 00:00:00 EDT</pubDate>
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