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    <title>Lexicon Technologies Jobs</title>
    <link>http://j.brt.mv/CompanyPortal.do?companyGK=54014&amp;portalGK=44655</link>
    <description><![CDATA[Job Postings available for application.]]></description>
    <language>en-us</language>
    <pubDate>Sat, 07 Mar 2026 00:49:39 EST</pubDate>
    <lastBuildDate>Sat, 07 Mar 2026 00:49:39 EST</lastBuildDate>
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    <item>
      <title><![CDATA[Supervisor, Repair Services (LA) - Vernon, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27771355&amp;companyGK=54014&amp;portalGK=44655</link>
      <guid>9a74acde-2963-49e7-8ca4-6c9def61a3cd</guid>
      <description><![CDATA[As a Supervisor of Repair Services, you will be responsible for overseeing all aspects of our operations, including repair services, customer relations, team management, and business development. You will lead a dedicated team to deliver high-quality repair services while ensuring efficient operations and exceptional customer satisfaction. This role requires strong leadership, strategic thinking, and a passion for delivering excellent service in the technology repair industry.
Core Responsibilities: 


Develop and implement strategic plans to drive business growth and achieve company objectives.


Oversee day-to-day operations of the repair center, ensuring efficient workflow, timely repairs, and adherence to quality standards.


Monitor key performance indicators (KPIs) and financial metrics to assess business performance and identify areas for improvement.


Establish and maintain operational procedures and protocols to optimize efficiency and productivity. 


Foster a culture of accountability, teamwork, and continuous improvement within the organization. 


Maintain a customer-centric approach, ensuring excellent service delivery and addressing customer inquiries and concerns promptly and professionally. 


Ensure compliance with industry standards, regulations, and safety protocols related to repair services and data privacy.


Qualifications: 


Five years in a leadership role within the technology repair industry, with a focus on technical repairs.


Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve goals.


Solid understanding of repair center operations, including technical processes, inventory management, and customer service principles.


Proficiency in financial management, budgeting, and performance analysis.


Exceptional communication and negotiation skills, with the ability to build relationships.]]></description>
      <pubDate>Thu, 12 Feb 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[Lead Technician, Repair Services (Houston, TX) - Houston, TX]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27771366&amp;companyGK=54014&amp;portalGK=44655</link>
      <guid>57396e4f-9a5e-4946-bfb3-30cc4191e016</guid>
      <description><![CDATA[Overview
A Lead Technician is responsible for supervising and overseeing a team of technicians and supporting them in the delivery of technical services. Your specific duties and responsibilities may vary depending on the day-to-day business needs of Lexicon.
 
Core Responsibilities

Supervising and mentoring technicians: As a Lead Technician, you would be responsible for supervising a team of technicians, providing guidance, coaching, and mentoring to help them perform their duties effectively.
Troubleshooting technical issues: You would be responsible for identifying and resolving technical issues that arise within your team or department, and providing guidance and support to your team to ensure that issues are resolved quickly and efficiently.
Developing and implementing technical processes and procedures: You would be responsible for helping to create and implement processes and procedures to ensure that technical services are delivered efficiently and effectively, and that quality standards are met.
Managing projects: As a senior technician lead, you may be responsible for managing technical projects, including prioritizing, coordinating, and overseeing the work of your team to ensure that projects are completed on time and within budget.
Collaborating with other teams: You would be responsible for working collaboratively with other teams and departments within Lexicon, to ensure that technical services are integrated and aligned with the broader goals of the organization.
Lead and train the team to ensure KPI&rsquo;s are met.
Ensuring attendance of employees to include breaks.
Distribute work amongst team(s)
Certify job performance is maintained within team(s)
Troubleshooting network problems and individual user hardware or software problems
Setting up or repairing computer hardware and other associated devices and Chromebooks
Must be able to QC devices and uphold QC standards

Qualifications

Excellent written and verbal communication skills
Attention to detail
Strong problem-solving skills
Time management and organizational skills
Experience as a computer technician or in a similar IT role is typically required
Ability to diagnose and resolve complex technical issues is crucial

Physical Demands and Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Responsible for performing and problem solving, lifting up to 50 lbs. as needed.  Must be able to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
 
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.]]></description>
      <pubDate>Thu, 12 Feb 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[Lead Technician, Repair Services (LA) - Vernon, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27771363&amp;companyGK=54014&amp;portalGK=44655</link>
      <guid>95fe3188-3778-497b-a226-b2a823e1c558</guid>
      <description><![CDATA[Overview
A Lead Technician is responsible for supervising and overseeing a team of technicians and supporting them in the delivery of technical services. Your specific duties and responsibilities may vary depending on the day-to-day business needs of Lexicon.
 
Core Responsibilities

Supervising and mentoring technicians: As a Lead Technician, you would be responsible for supervising a team of technicians, providing guidance, coaching, and mentoring to help them perform their duties effectively.
Troubleshooting technical issues: You would be responsible for identifying and resolving technical issues that arise within your team or department, and providing guidance and support to your team to ensure that issues are resolved quickly and efficiently.
Developing and implementing technical processes and procedures: You would be responsible for helping to create and implement processes and procedures to ensure that technical services are delivered efficiently and effectively, and that quality standards are met.
Managing projects: As a senior technician lead, you may be responsible for managing technical projects, including prioritizing, coordinating, and overseeing the work of your team to ensure that projects are completed on time and within budget.
Collaborating with other teams: You would be responsible for working collaboratively with other teams and departments within Lexicon, to ensure that technical services are integrated and aligned with the broader goals of the organization.
Lead and train the team to ensure KPI&rsquo;s are met.
Ensuring attendance of employees to include breaks.
Distribute work amongst team(s)
Certify job performance is maintained within team(s)
Troubleshooting network problems and individual user hardware or software problems
Setting up or repairing computer hardware and other associated devices and Chromebooks
Must be able to QC devices and uphold QC standards

Qualifications

Excellent written and verbal communication skills
Attention to detail
Strong problem-solving skills
Time management and organizational skills
Experience as a computer technician or in a similar IT role is typically required
Ability to diagnose and resolve complex technical issues is crucial

Physical Demands and Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Responsible for performing and problem solving, lifting up to 50 lbs. as needed.  Must be able to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
 
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.]]></description>
      <pubDate>Thu, 12 Feb 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[K12 Chromebook Tech (Orlando) - Winter Park, FL]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27769922&amp;companyGK=54014&amp;portalGK=44655</link>
      <guid>935753f9-257f-4e1e-a853-f308f7637786</guid>
      <description><![CDATA[Overview
As a Computer Repair Technician in the K12 Area, you will be responsible for diagnosing and repairing hardware and software issues on various Chromebooks, by leveraging core skills in hand tools, equipment repair and analysis. 
 
Core Responsibilities
 Paying close attention to the user&rsquo;s description of their computer problem and following the correct customer orders and identifying the problem and determining how to solve it.
 Testing and evaluating the computer needs of the customer.
 Troubleshooting network problems and individual user hardware or software problems
 Setting up or repairing computer hardware and other associated devices and Chromebooks
 Must be able to QC devices and uphold QC standards
 
Qualifications
 Excellent written and verbal communication skills
 Attention to detail.
 Strong problem-solving skills
 Time management and organizational skills
 Experience as a computer technician or in a similar IT role is typically required 
 Ability to diagnose and resolve complex technical issues is crucial
 
Physical Demands and Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Responsible for performing and problem solving, lifting up to 50 lbs. as needed.  Must be able to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
 
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.]]></description>
      <pubDate>Tue, 20 Jan 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[Customer Success Manager - Conyers, GA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27768977&amp;companyGK=54014&amp;portalGK=44655</link>
      <guid>47D109AA-2993-B3E3-E063-0100007F85A9</guid>
      <description><![CDATA[The Customer Success Manager, CSM, plays a crucial role in ensuring customer satisfaction and driving long-term customer relationships. This position is responsible for managing a portfolio of key accounts, fostering strong customer relationships, and driving customer success throughout the entire customer lifecycle.
Core Responsibilities:


Account Management: Serve as the primary point of contact for assigned customer accounts, building strong relationships and addressing their needs. 


Onboarding and Adoption: Onboard new customers, ensuring a smooth transition and maximizing product and services adoption. 


Customer Health: Monitor customer health metrics, identify potential risks, and proactively address issues to maintain customer satisfaction and prevent churn. 


Data and Analysis: Conduct regular meetings with accounts and provide meaningful data points that focus on account highlights and areas of improvement. This can include reports from internal systems, and escalated tickets and repairs.


Renewal Management: Work closely with the sales team to ensure successful renewal of customer contracts. 


Upselling and Cross-Selling: Identify opportunities to upsell additional products or services to existing customers, increasing revenue, and customer value. 


Customer Feedback: Gather customer feedback, analyze trends, and provide insights to inform product development and improvement. 


Reporting: Prepare regular reports on customer account health to inform strategic decision-making. 


Learning and Growth: Maintain a deep understanding of the company&rsquo;s products, systems, and services. Utilizing Salesforce, PowerBI, Excel, Repair Engine, Trainual, and other tools as needed.


Minimum Qualifications and Preferred Experience


A minimum of 3 years of prior customer service experience, preferably in the technology sector.


Proficiency in Google Suite, Salesforce and MS Office Suite required.


Proven success in driving sales with customer retention and renewals.


Must have strong organizational skills and practices.


Willingness to travel up to 20% during peak seasons.


This job description is not exhaustive and may include additional responsibilities as needed.]]></description>
      <pubDate>Tue, 06 Jan 2026 00:00:00 EST</pubDate>
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