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    <title>Farmers Insurance Federal Credit Union Jobs</title>
    <link>http://j.brt.mv/CompanyPortal.do?companyGK=54954&amp;portalGK=45575</link>
    <description><![CDATA[Job Postings available for application.]]></description>
    <language>en-us</language>
    <pubDate>Fri, 15 May 2026 09:53:09 EDT</pubDate>
    <lastBuildDate>Fri, 15 May 2026 09:53:09 EDT</lastBuildDate>
    <generator>BrightMove ATS</generator>
    <item>
      <title><![CDATA[Branch Counselor - Oklahoma City, OK]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27777322&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>a75f952d-3fe3-41a7-91a0-7f6ba14f2865</guid>
      <description><![CDATA[Job Summary 


At Farmers Insurance Federal Credit Union (FIGFCU), we are dedicated to helping our members achieve their financial goals while supporting the ongoing growth and success of our Credit Union. As a Branch Counselor (BC), you will be at the forefront of providing exceptional in-person service and play a pivotal role in driving business growth through proactive sales and relationship development. In this highly interactive position, you will build lasting relationships by actively engaging with members, identifying their financial needs, and recommending tailored solutions from our comprehensive suite of products and services. 


You will be empowered to take initiative in generating new business, deepening membership, and consistently exceeding sales targets, all while creating a welcoming and supportive environment for every member. Your consultative approach and commitment to excellence will ensure that members receive the guidance and support they need to achieve financial well-being, making you a key contributor to both member satisfaction and Credit Union success. 


Responsibilities 


Sales & Relationship Development 




Proactively identify and pursue opportunities to grow Credit Union memberships, deposits, and loan portfolios by recommending and cross-selling relevant products and services during in-branch interactions. 






Initiate and conduct outbound sales activities, such as targeted outreach to prospective members, follow-ups on referrals, and in-branch promotional campaigns. 






Deliver engaging, consultative sales presentations to new and existing members, Select Employer Groups (SEGs), and walk-in prospects to expand relationships and increase product adoption. 






Consistently meet or exceed individual sales goals and contribute toward branch sales and production objectives. 






Maintain expert-level knowledge of Credit Union products and services to confidently position solutions that address a wide range of member needs. 




Member Service & Transactions 






Provide outstanding, friendly, and efficient in-person service by assisting members with transactions such as deposits, withdrawals, transfers, and loan payments. 






Respond to account inquiries and provide information in accordance with Credit Union policies and procedures, including assistance with statements, stop payments, fraud claims, and other account-related needs. 






Guide members through the consumer loan process, supporting application completion, documentation collection, and rate determination. 






Resolve member issues promptly at the first point of contact to ensure satisfaction and foster member loyalty. 




Community & Member Engagement 




Represent the Credit Union at local community events, employer group presentations, and branch-based promotional activities to drive awareness and business development. 






Develop and recommend creative strategies to increase the Credit Union&rsquo;s presence and engagement within the Farmers building and local community, leveraging in-person opportunities for growth. 




Branch Operations 




Accurately process and balance cash drawers, vaults, and ATMs, ensuring compliance with all operational protocols. 






Support branch operational excellence through attention to detail, teamwork, and adherence to established procedures. 




Qualifications 




High school diploma or equivalent required 






At least one year of experience in customer service, retail sales, or financial services with a proven record of achieving or exceeding sales or referral goals. 






Strongly preferred: Prior experience in proactive, in-person sales roles, business development, or consultative selling in a financial institution or similar environment. 






Outstanding communication, active listening, and relationship-building skills. 






Ability to thrive in a fast-paced, goal-driven branch environment and balance service excellence with sales objectives. 






Proficiency with standard office and point-of-sale technologies. 






Passion for helping people achieve financial success, with a strong drive to deliver results and contribute to Credit Union growth.]]></description>
      <pubDate>Tue, 12 May 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Senior Marketing Manager, Loyalty & Lifecycle - Burbank, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27777251&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>e3682028-4da3-4d06-9e2c-ac534fa728c2</guid>
      <description><![CDATA[Job Summary
We are seeking a strategic and data-driven Senior Loyalty & Lifecycle Marketing Manager to lead our member growth, engagement, and retention efforts at Farmers Insurance Federal Credit Union (FIGFCU). In this role, you will drive sophisticated lifecycle marketing strategies, optimize CRM platforms, and deliver personalized member communications across digital and direct channels. Your leadership will be instrumental in supporting FIGFCU&rsquo;s transformation into a data-driven, digitally enabled, and member-centric organization..

Responsibilities
Lifecycle Marketing Strategy & Execution
&middot;         Develop and execute end-to-end lifecycle marketing strategies for acquisition, onboarding, engagement, retention, and reactivation.
&middot;         Design personalized member journeys using lifecycle stages, product ownership, and engagement data.
&middot;         Optimize automated marketing campaigns across multiple channels (email, SMS, push, direct mail, digital).
&middot;         Collaborate with internal teams to align lifecycle campaigns with organizational priorities.
CRM & Marketing Technology Ownership
&middot;         Serve as the business owner for CRM and lifecycle marketing platforms.
&middot;         Lead segmentation, campaign audience selection, and member communication orchestration.
&middot;         Enhance personalization, targeting, and campaign effectiveness through member data optimization.
Member Retention & Loyalty
&middot;         Develop and implement proactive retention and loyalty strategies.
&middot;         Analyze member behavior to identify opportunities for engagement and relationship expansion.
&middot;         Support initiatives to improve member satisfaction and Net Promoter Score (NPS).
Campaign Management & Optimization
&middot;         Lead planning, execution, and optimization of multi-channel marketing campaigns.
&middot;         Establish A/B testing frameworks and use insights to improve campaign performance.
&middot;         Monitor and report on key performance metrics including engagement, retention, and ROI.
Leadership & Collaboration
&middot;         Lead and mentor team members supporting lifecycle marketing initiatives.
&middot;         Foster a culture of innovation, accountability, and continuous improvement.
&middot;         Work cross-functionally to ensure marketing efforts align with FIGFCU&rsquo;s strategic priorities and brand standards.

Qualifications
Required
&middot;         Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field.
&middot;         7+ years of experience in CRM, lifecycle, digital, or retention marketing.
&middot;         Experience managing automated member/customer journeys and lifecycle campaigns.
&middot;         Proficiency with CRM and marketing automation platforms.
&middot;         Strong analytical and project management skills.
&middot;         Demonstrated success in driving engagement and retention metrics.
&middot;         Excellent communication and collaboration abilities.
Preferred
&middot;         Experience in financial services, banking, credit unions, fintech, or regulated industries.
&middot;         Experience with platforms such as Salesforce Marketing Cloud or HubSpot.
&middot;         Understanding of digital banking and member data environments.
&middot;         Experience managing or mentoring team members.

Success Indicators / Competencies 
&middot;         Core Competencies
&bull;                    Strategic Thinking
&bull;                    Member-Centric Mindset
&bull;                    Data-Driven Decision Making
&bull;                    Collaboration & Influence
&bull;                    Innovation & Continuous Improvement
&bull;                    Execution Excellence
&bull;                    Analytical Problem Solving
&bull;                    Communication & Storytelling
Why Join FIGFCU
At FIGFCU, we are transforming the future of member banking through innovation, personalization, and purpose-driven growth. This is an opportunity to help shape a modern lifecycle marketing function inside a forward-thinking financial institution committed to improving the financial lives of its members. You will join a collaborative organization focused on digital transformation, meaningful member experiences, and long-term strategic growth]]></description>
      <pubDate>Mon, 11 May 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Internship Program - Burbank, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27776697&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>851646c5-9a9d-4ac3-8364-739dff2b1701</guid>
      <description><![CDATA[Launch Your Career in Financial Services.
We're growing fast  and we want you to grow with us.
Farmers Insurance Group Federal Credit Union (FIGFCU) is a federally chartered, mission-driven credit union serving members across the country. Our Community Internship Program gives motivated students and recent graduates hands-on experience in financial services &mdash; real projects, real mentorship, and a real seat at the table.

PROGRAM DETAILS
Duration: 10&ndash;12 Weeks
Location: Burbank and Torrance, CA 
Compensation: Paid 
Start: June 2026

AVAILABLE TRACKS
&rarr; Member Services & Operations
&rarr; Finance & Analytics
&rarr; People & Human Resources
&rarr; Technology & Digital Banking
&rarr; Marketing & Communications

WHAT YOU'LL GET
&rarr; Meaningful, project-based work from day one
&rarr; A dedicated mentor from FIGFCU's leadership team
&rarr; Exposure to senior leadership and executive decision-making
&rarr; Weekly learning sessions on financial services and career development
&rarr; A professional network that extends beyond the internship
&rarr; Potential pathway to full-time employment for high performers

WHO WE'RE LOOKING FOR
&rarr; Currently enrolled in an undergraduate or graduate program, or a recent graduate (within 12 months)
&rarr; Genuine interest in financial services or mission-driven organizations
&rarr; Strong communicator who asks good questions and follows through
&rarr; Comfortable in a hybrid or remote environment across time zones
&rarr; No prior finance experience required &mdash; we'll teach you what you need to know

Applications are reviewed on a rolling basis. Spots are limited &mdash; apply early.]]></description>
      <pubDate>Mon, 04 May 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Branch Counselor - Burbank, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27776275&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>ebc9b8fe-6918-4623-a2b0-cfaf60e315bd</guid>
      <description><![CDATA[Job Summary
At Farmers Credit Union, we are building something bigger&mdash;and you can be at the heart of it. As a Branch Counselor (BC), you will be a driving force behind our member experience and growth strategy, floating between our brand-new Burbank branch (located on-site at our Home Office) and our established Woodland Hills branch. You&rsquo;ll not only ensure that every member&rsquo;s interaction is positive and educational, but you&rsquo;ll also play a leading role in driving sales and expanding our member base.
We are seeking someone who thrives on achievement, someone who takes pride in proactively managing their member base to surpass individual and branch sales goals. In this role, your ability to identify additional financial needs and provide thoughtful, customized solutions will set you apart. You will actively seek opportunities to grow membership, shares, and consumer loans through outbound calling, creative marketing, and high-impact referrals. Your efforts will directly fuel the success of both branches, accelerate our ambitious growth, and help our members achieve greater financial well-being.
If you&rsquo;re passionate about helping people, excel in both service and sales, and want to make a visible impact, this is your opportunity to shine at two dynamic branch locations.

Key Responsibilities

Float between the new Burbank Home Office branch and the Woodland Hills branch, providing coverage and support as needed.
Take ownership of individual and branch sales goals by actively managing your assigned member base, seeking out additional financial needs, and delivering thoughtful, personalized financial solutions.
Consistently pursue new opportunities for membership, share, and consumer loan growth through outbound calling, innovative marketing efforts, and effective referrals.
Serve as an ambassador for the Credit Union&rsquo;s new flagship Burbank branch, helping establish and grow its presence among both employees and members.
Assist members with day-to-day transactions including deposits, withdrawals, and transfers, ensuring accuracy and efficiency.
Respond to member inquiries and provide information in accordance with Credit Union policies and procedures.
Guide members through the loan process, including gathering documentation, running credit reports, and determining loan rates.
Balance cash drawer, branch vault, ATM, and negotiable instruments, ensuring all end-of-day procedures are completed according to Credit Union requirements.
Proactively resolve member issues at the first point of contact, delivering a high standard of service.
Support the Credit Union&rsquo;s mission, values, and community commitment in every interaction.
Assist with online/chat channel member inquiries as needed.
Conduct engaging sales presentations to new and existing Farmers/Select Employer Group employees.
Enhance the Credit Union&rsquo;s visibility in the Farmers building and the broader community.


What We&rsquo;re Looking For

High School Diploma or Equivalent required.
At least one year of experience in customer service, sales activities, and cash handling, preferably in a financial institution.
Business banking experience is a plus.
Ability to float between Burbank (Home Office &ndash; New Branch) and Woodland Hills branches as needed.
Proven success in building relationships and achieving sales goals.
Strong communication, problem-solving, and multitasking abilities.
A proactive, positive attitude and unwavering commitment to member satisfaction.


Why Join Us?
This is your chance to be a foundational team member at our new flagship Burbank branch while also making an impact at Woodland Hills. You&rsquo;ll be empowered to drive sales, shape member relationships, and accelerate our growth while helping people achieve financial security and success. If you&rsquo;re ready to be recognized for your results and grow your career, we want to hear from you.]]></description>
      <pubDate>Mon, 27 Apr 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Project Manager II - Burbank, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27776022&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>2efbf4c2-36aa-4697-b5cb-eaaf9720068d</guid>
      <description><![CDATA[Job Summary 


We are seeking a Senior IT Project Manager to lead the successful delivery of highimpact, enterpriselevel initiatives within our Credit Union. This role is responsible for driving complex, crossfunctional technology and business projects from strategic intake through execution, and transition to operations.
Our ideal candidate is a PMPcertified project leader with deep experience in regulated financial services environments, capable of operating with executive stakeholders, managing delivery, risk, and enforcing disciplined governance. This role plays a critical part in advancing delivery with maturity, foster collaboration across teams, execution reliability, and strategic outcomes across the organization.


Responsibilities 




Plan, organize, and manage multiple, complex IT projects from initiation through delivery, ensuring alignment with organizational goals and priorities.  






Develop, document, and maintain comprehensive project plans that outline scope, milestones, resource requirements, timelines, and deliverables.  






Define, manage, and control project scope, ensuring all changes are appropriately evaluated, communicated, and documented.  






Coordinate and facilitate meetings, workshops, and working sessions with stakeholders, providing clear agendas, capturing outcomes, and tracking follow-up actions.  






Develop and deliver project presentations and status reports to stakeholders at all organizational levels, effectively communicating project progress, risks, and issues.  






Lead risk identification, mitigation, and management activities, ensuring that risks are proactively addressed and escalated as required.  






Collaborate with business and technical teams to develop and implement communication, training, and change management plans that drive user adoption and project success.  






Ensure project documentation, including business decisions, change requests, and risk logs, is accurate and maintained throughout the project lifecycle.  






Create and execute transition plans to hand off completed projects to business owners, ensuring knowledge transfer, ownership transition, and post-deployment support.  






Conduct pre- and post-implementation ROI analyses in partnership with relevant teams to evaluate project effectiveness and identify opportunities for future improvement.  






Secure and manage project resources, budgets, and schedules, utilizing formal project management tools and methodologies to monitor performance and deliver desired outcomes.  








Serve as a thought partner by leveraging industry best practices and prior project experience to optimize project execution and delivery.  






Ensure compliance with organizational standards, policies, and regulatory requirements throughout the project lifecycle.  




Qualifications 



High School Diploma or equivalent. Bachelor's degree preferred. 




Project Management Professional (PMP) certification
8 - 10+ years of progressive project management experience delivering complex technology and business initiatives
5+ years of experience in a credit union, banking, or regulated financial services environment
Proven experience managing crossfunctional teams, multiple concurrent initiatives, and senior stakeholders
Demonstrated success delivering projects involving vendors, regulatory constraints, and enterprise dependencies
Strong command of Waterfall, Agile, and hybrid delivery methodologies
Proficiency with project management tools such as MS Project, Jira, Confluence, Smartsheet, or equivalent

Preferred

Bachelor&rsquo;s degree in business, Technology, or a related field
Experience working within or alongside a PMO / EPMO
Agile, SAFe, or PMI-ACP certification

Success Indicators
As a successful Senior IT Project Manager you will:

Consistently deliver initiatives within approved scope, schedule, cost, and risk tolerances
Anticipate and mitigate risks before they impact delivery confidence
Earn the trust of executive sponsors through credible planning and transparent reporting
Improve delivery outcomes through disciplined execution, proactive leadership, and strong governance
Ensure smooth operational handoff with minimal postimplementation disruption
Elevate overall delivery maturity through adherence to PMO standards and best practices]]></description>
      <pubDate>Thu, 23 Apr 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Branch Counselor - Woodland Hills, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27775888&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>88d88fc9-ab74-4c50-9b5e-69032d798674</guid>
      <description><![CDATA[Job Summary: 


Join Farmers Credit Union as a Branch Counselor (BC) and become a driving force behind exceptional member service and meaningful financial guidance. As the heartbeat of the branch, you&rsquo;ll support members through everyday transactions, offer smart financial solutions, and help cultivate strong, lasting relationships. If you&rsquo;re passionate about helping people, thrive in a collaborative environment, and are excited by both service and sales, this role is your chance to shine. Step into a position where every interaction matters and where your work truly helps others achieve financial well-being. 


Essential Functions:  




Assists members of Farmers Credit Union through maintaining and executing knowledge of products and services.  






Performs day-to-day transactions for members including, but not limited to, deposits, withdrawals and transfers.  






Answers member inquiries and provides information in accordance with Credit Union policies and procedures for statement requests, stop payments, fraud claims, insurance of accounts, and other deposit account-related needs.  






Assists members with all aspects of the loan process such as gathering necessary documentation, running credit reports, and determining loan rates.  






Balances cash drawer, branch vault, ATM, negotiable instruments, and daily work at the end of each workday, including encoding and proofing checks for item processing, according to Credit Union balancing requirements.  






Take personal responsibility to ensure that member issues are handled properly at the first point of contact.  






A BC will use their strong service skills to build and deepen the financial relationships with our members and make every interaction with them an engaging, positive and educational experience.  






Consistently provides a high level of service and is committed to increasing member satisfaction and achieving successful results in the Member Service Surveys.  






Demonstrates adherence to the branch service and standards in addition to enforcement and modeling of our mission statement and core values.  






May provide support to the chat/online channel by assisting with member inquiries.  






Targets and achieves individual sales goals and supports branch sales goals by managing assigned member base and proactively uncovering additional financial needs.  








BCs will identify opportunities and take actions to expand our memberships, shares and consumer loan growth, through outbound calling, marketing, and referrals. They will also enhance existing relationships with credit union members in the branch by identifying financial needs and recommending convenient, efficient, and thoughtful financial solutions.  






Conduct sales presentations to new and existing Farmers/Select Employer Group employees to generate business. 






Provide recommendations to improve the credit union&rsquo;s awareness in the Farmer&rsquo;s building and community. 




Education: 




High School Diploma or Equivalent required.  




Experience: 




At least one year experience in customer service, sales activities, and cash handling preferably in a financial institution. 






Business Banking Experience]]></description>
      <pubDate>Wed, 22 Apr 2026 00:00:00 EDT</pubDate>
    </item>
    <item>
      <title><![CDATA[Learning and Development Trainer - Burbank, CA]]></title>
      <link>http://j.brt.mv/jb.do?reqGK=27774918&amp;companyGK=54954&amp;portalGK=45575</link>
      <guid>ad20a6b9-f876-4f0d-bbd7-3dea45f1a5be</guid>
      <description><![CDATA[Job Summary
The Credit Union Learning & Development Trainer plays a critical role in building and scaling a high-performance learning culture that supports Farmers Insurance Federal Credit Union&rsquo;s strategy to significantly accelerate growth over the next four years. This role is responsible for designing, delivering, and continuously improving engaging, performance-based learning solutions that enhance employee capability, accelerate readiness, and drive measurable business outcomes.

The Trainer delivers standardized new hire, technical, process, and professional skill training through instructor-led, virtual, and blended learning modalities. Learning solutions are aligned to organizational strategy, operational priorities, and member experience standards to ensure consistency, scalability, and impact.

This role partners closely with business leaders, subject matter experts, and the Organizational Development team to translate business needs into actionable learning solutions. Learning effectiveness is evaluated using the Kirkpatrick Model, assessing learner reaction, knowledge acquisition, on-the-job application, and positively impacting business results.
Essential Job Functions
&middot;         Designs, delivers, and continuously improves scalable learning solutions aligned to organizational growth strategy.
&middot;         Facilitates instructor-led, virtual, and blended learning experiences grounded in adult learning principles.
&middot;         Conducts learning needs analysis and performance gap assessments.
&middot;         Build and maintain classroom, virtual, digital, and performance support programs.
&middot;         Partners with leaders and subject matter experts to align learning to business outcomes.
&middot;         Supports onboarding and role readiness to accelerate time-to-proficiency.
&middot;         Provides feedback, insights, and development recommendations using learning data.
&middot;         Administers and maintains the Learning Management System (LMS) and Knowledge Base System.
&middot;         Leverages learning technologies for scale and just-in-time learning.
&middot;         Develops and apply multi-level learning evaluations, including the Kirkpatrick Model.
&middot;         Participates in cross-functional projects supporting systems and process improvements.
&middot;         Ensures inclusive, equitable, and results-driven learning practices.
Physical Environment
Required job duties are normally performed in a climate-controlled office environment, with some exposure to uncontrolled outside environmental conditions and travel via automobile and/or commercial transportation.
Preferred Education & Credentials
&middot;         Bachelor&rsquo;s degree in organizational development, Adult Education, Instructional Design, Human Resources, or a closely related field preferred.
&middot;         Proven experience designing, delivering, and continuously improving scalable learning solutions that drive performance, accelerate readiness, and support business growth.
&middot;         Financial Service Industry experience
Experience Requirements
&middot;         Minimum of 2 years of experience developing, implementing, and delivering training solutions required
&middot;         Proven Experience delivering instructorled and virtual learning in a regulated or servicefocused organization preferred
Additional Qualifications
&middot;         Strong facilitation, verbal communication, and active listening skills with excellent written communication abilities
&middot;         Ability to perform work independently with minimal supervision in a fastpaced, growthoriented environment
&middot;         Demonstrated skill in developing learning toolkits, user guides, facilitator manuals, job aids, and standard operating procedures
&middot;         Strong visual design skills with a passion for creating engaging learning experience
&middot;         Solid technical aptitude and comfort using learning technologies and digital tools
&middot;         Proficiency in Microsoft Office applications; LMS experience strongly preferred
&middot;         Effective time management, prioritization, and adaptability in a dynamic business environment
Travel Requirement
Estimated travel of up to 25%, subject to change based on business needs and growth initiatives.
Job Accountabilities
&middot;         Enable performance and readiness through highimpact learning
&middot;         Support scalable growth by reducing timetocompetency and improving consistency of execution
&middot;         Contribute to a culture of accountability, continuous learning, and measurable business results
Competencies
&middot;         Learning Agility
&middot;         Business Acumen
&middot;         Collaboration and Influence
&middot;         Performance Orientation
&middot;         Customer and Member Focus
&middot;         Digital and Technical Fluency]]></description>
      <pubDate>Mon, 06 Apr 2026 00:00:00 EDT</pubDate>
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