Catalpa Health - Appleton, WI - Careers, Case Manager, Mental Health Therapist, Therapist in Training

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Certified Medical Assistant

Job Title
Certified Medical Assistant
Job ID
Appleton,  WI 54914
Other Location

Catalpa Health is currently looking for Two Full Time Certified Medical Assistants to join our Psychiatry Team.

Essential job duties include:

  • Rooming patients
  • Maintains medication refill line.
  • Review and prepare prescriptions for Physician signature.
  • Ensures accuracy of electronic medical record related to patient care.
  • Answer patient calls-triage call and review with appropriate Physician/APNP.
  • Provide triage and care coordination of client/provider calls to determine appropriate level of care.
  • Consult with medical staff when needed.
  • Refer to external resources when appropriate.
  • Monitors patient attendance and review with patient’s provider for treatment noncompliance.
  • Order labs and diagnostic testing. Monitors and process results with providers.
  • Maintains orderly exam rooms.
  • Completes pre-authorization paperwork for medication request as needed.
  • Chart preparation for providers.
  • Perform other duties as assigned including assisting with all other LPN’s/CMA’s in their specific customer/provider duties when needed or warranted. Example: triage phone calls, rooming patients, answering refill line and chart prep
  • Cross training with all providers.
  • Answers phones and in basket messages from other providers as time allows.
  • Perform other duties, as assigned.


  • 1+ years experience as a certified medical assistant, preferably in behavioral health.
  • Adept in keyboarding skills.
  • Ability to work with a diverse patient population.
  • Self-starter with strong multi-tasking skills.
  • EPIC experience preferred.


  • Minimum Associate degree in Certified Medical with experience in behavioral health preferred.
  • Maintain licensure with State of Wisconsin

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