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Learn more about our available positions below.
Patient Services Representative
- Job Title
- Patient Services Representative
- Job ID
- Middleburg Heights, OH 44130
- Other Location
Check in is responsible for maintaining a smooth patient flow. Check in is the first contact with our patients, therefore, must be extremely courteous, patient, and have a neat appearance. Check in must be able to maintain composure and politeness at all times while dealing with patients. Check in must also be able to work and interact as part of a team and have the skills to perform multiple tasks simultaneously.
Qualifications and Education Requirements
· High School Diploma or GED.
· Three years office experience with one year in a medical office environment a plus.
· Prior traditional receptionist experience
- Computer and keyboarding proficiency a must.
Urology Practice experience a plus.
The position requires a high level of attention to detail and interpersonal skills. A can do attitude with exceptional customer service skills required. Must be able to multi-task and work under pressure effectively. Excellent and accurate typing and keyboarding skills a priority for this position. This position requires a high level of confidentiality.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
- Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.