Project Advisor

Job Title
Project Advisor
Job ID
Garland,  TX 75040
Other Location

Project Advisor


Department: Channel Sales

Manager: Director, Channel Sales (Specifications Business)

FLSA Status: Exempt

Location: Garland, TX



Fortress Building Products is seeking a Project Advisor to join our Channel Sales Specifications Team. Are you a successful, driven, and goal-oriented person with a sales and estimating background in outdoor living spaces (ex. decks, pools, pergolas, patios, backyard living)? In this role, you would work directly with the homeowner to help design outdoor projects and answer questions on product selection, correct application, and develop scopes of work for outdoor residential projects utilizing The Total Fortress Solution.

This position must be highly motivated, have high energy, and the ability to work closely with multiple team members and departments including Estimating, Inside Sales, Outside Sales, Product Managers, Supply Chain, and Shipping/Warehouse. This position will also work closely with dealers and contractors.


Lead Global Change in the Way People Build and Live


Innovative Building Solutions


Work Hard, Play Hard – We seek passionate people. We take our work seriously and we take the enjoyment of our lives seriously.

Positive, Can DO Attitude – We are optimistic, we set challenging goals and we find a way to accomplish them. We approach challenges with the intention of finding solutions.

Compete & Win As A TEAM – We put the TEAM first. Our team is what makes our company great. We are a competitive group that like to win. We keep score.

Innovate & Seek Continuous Improvement – We believe it can always be better. We want better products and processes. We want to be better individuals. We want to be a better organization.

We Are Respectful – We respect fellow team members, our partners, ourselves and our company. We are known to be “the good guys”.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Own the pass through of all projects moving from the estimating stage to ordering processing with our dealer and contractor partners.
  • Foster an environment of open communication internally and with our customers.
  • Maintain a high energy and comprehensive working knowledge of Fortress brands including Fortress Deck, Fortress Framing, Fortress Fence, and Fortress Railing products.
  • Work with other Channel Sales team members in organizing and coordinating sales efforts geared toward the consumer within their respective geographical territories.
  • Record activity and information into company CRM and keep all information correct and up to date.


·         None


COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.

Attention to Detail – Demonstrates thoroughness in accomplishing a task through concern for all the areas involved; carefully monitors the details of own and others’ work to ensure accuracy and quality; plans and organizes time and resources efficiently; completes all work according to procedures and standards.

Business Ethics – Treats people with respect; keep commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Cooperation – Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Customer Focus – Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises.

Design – Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.

Initiative – Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Judgement – Exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Professionalism – Practices good hygiene and presents an appropriate professional appearance; understands how one is perceived by others; takes actions intended to have a position effect on others; makes a friendly impression on others by using good eye contact and using names whenever possible; develops and maintains positive working relationships and maintains a pleasant work attitude.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Technical Expertise – Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise.


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Additional Requirements

  • 3+ years successful experience in sales, estimating, or project management role in the outdoor/home improvement spaces (ex. decks, pools, pergolas, patios, backyard living)
  • Working knowledge of the building materials industry and products
  • Design background or previous experience is a plus
  • Must demonstrate an extensive knowledge of reading building and architectural plans
  • Understand building codes and procedures
  • In-depth knowledge of all phases of construction
  • Strong attention to detail
  • Outstanding written and verbal communication skills
  • Comfortable communicating in a virtual environment with end users
  • Proficiency in Microsoft Excel, Word, PowerPoint and CRM software (SalesForce, Zoho, etc.)
  • Strong relationship building skills
  • Ability to work independently and/or with a team to drive results
  • Strong organizational and time management skills
  • Approximately less than 10% travel required
  • Bilingual – English/Spanish a plus


  • None

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional/home office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; talk, hear, and use hands and fingers. Specific vision abilities required by this job include close vision requirements. Light to moderate lifting is required. Ability to uphold the stress of traveling.

ACKNOWLEDGEMENTS: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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