Careers

Eligibility Specialist (Conroe)

The Eligibility Specialist will serve as a community health worker/advocate for patient resources and enrollment into appropriate programs.

Standard hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Essential duties and responsibilities include the following.  

• Review household applications and conduct face-to-face interviews for enrollment into qualified programs, including the Prescription Assistance Program (PAP).
• Review and verify documentation for eligibility according to program requirements.
• Enter enrollments into appropriate database and ensure individual records are complete and correct before submitting to supervisor for audit.
• Provide timely response to incoming calls and requests for information.
• Establish and maintain reliable schedule for conducting enrollments/renewals for walk-ins and appointments.
• Serve as Lone Star contact for individuals seeking financial assistance and/or services in all applicable programs.   

Requirements:
High School graduate (or GED). 
At least 6-months healthcare experience.
Bilingual – English and Spanish.