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    Join Our Team

    Join Our Team


    We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

    Thompson Child & Family Focus is an equal opportunity employer. Thompson Child & Family Focus promotes diversity within the organization to ensure a diverse workforce as well as for accreditation purposes.

    Admissions & Billing Coordinator

    Job Title
    Admissions & Billing Coordinator
    Job ID
    Statewide,  NC
    Other Location
    The Admissions Coordinator’s primary purpose is to manage the daily census in Thompson’s census-driven programs. They are responsible for overseeing the admissions flow, working with internal and external stakeholders to ensure admissions are smooth, successful, well-coordinated, well-communicated, and that budgeted census targets are consistently met or exceeded.

    Primary Responsibilities:
    • Learn and utilize the organization’s systems (EHR & program specific databases), processes and procedures as instructed
    • Consistently deliver excellent customer service to your clients/customers 
    • Facilitate intake process for clients and guardians
    • Display trauma informed practices and principles in your interactions with customers, with peers and with leadership
    • Maintain constant communication internally regarding discharges to ensure census
    • Work in conjunction with program leaders and AR to ensure documentation, authorizations and billing are complete and timely
    • Display a high degree of being open to coaching/feedback regarding performance and areas of improvement
    • Contribute to a positive team culture through your actions, attitude, and communication
    • Conduct yourself in the highest standards of ethics and integrity while displaying emotional intelligence in your day to day work with customers, peers, and leadership
    • Represent the organization internally and externally through your communication and conduct
    • Work with communication and marketing team to ensure Thompson’s name is generating new referrals all the time
    • Attend community gatherings, meetings, functions, conferences if they’d be beneficial to referral generation
    • Other duties as assigned

    Position Specifications and Education:

    • Bachelor's Degree
    • Valid NC Driver License
    • Meet credentialing, licensing, and privileging standards as it pertains to the department
    • A minimum of 2 years of relevant professional experience
    • Proficient in Microsoft Office Suite application software, Excellent written and oral communication skills, highly organized, excellent time management and convincing/persuasive public speaker and communicator.

    Thompson Child & Family Focus will require proof of a COVID-19 vaccination as a part of the background screening and credentialing process for all applicants.


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    We make every attempt to post all open positions. We do not “hold” applications for future positions. You must apply separately for each position of interest. We are unable to contact you to confirm receipt of your application, or respond to calls regarding application status.

    Questions with a red asterisk (*) are required. Additional data may become required based on answers provided. For example, if you answer “Yes” to a question, an explanation may be required. Please note that incomplete applications won’t be processed.

    In addition to competitive salary ranges and benefit packages, Thompson offers ample opportunity for leadership and professional development. We value innovation and teamwork across all positions and departments.