Blog - EarthLink.

Call Center Agents - Wise, VA

Job Title
Call Center Agents - Wise, VA
Job ID
Wise,  VA
Other Location
Call Center Agent
At Earthlink Internet, we like to consider ourselves a 27-year-old startup company.  We are experienced internet professionals who are looking to grow our 1st American call center.  

As a Sales Professional at Earthlink, you will work on our Small business unit where we believe in simplifying the process to get our product in the customers hands. Our organization was one of the 1st internet providers, so we believe we have mastered the internet platform. 

What we need from you:

  • You’ll sell and cross-sell our internet products.  Deliver maximum value when selling products and services.
  • We are an inbound call center.   No customer prospecting. No outbound calling.  Your goal is to close the sale in just one call by using a consultative and customer-focused approach. The goal is to close as many sales as possible.
  • We'll give you all the tools you need for success. Paid training, technology, dynamic scripting, and expert guidance.
  • Competitive. Commission is uncapped and so are our goals—let’s chase both together.
  • Grit. Do you thrive under pressure and roll with change?
  • Goal Crusher. Consistently perform on a variety of dimensions, crushing sales goals while maintaining a best in class customer experience.
  • Coachable. Success starts with those who quickly learn, apply and stick to our sales process.
  • Awesome Attitude. We have fun, and take our work seriously, but not ourselves. If you have an ego and can’t get along with others – please don’t apply.
  • Must be able to pass a pre-employment drug screen and background check.

What we offer:

Health Insurance
Dental Insurance
Vision Coverage
Company-paid Life Insurance, Long-term & Short-term Disability Coverage
401k Plan with a 4% match and no waiting period


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