Careers – Congruex


Administrative Assistant

Job Title
Administrative Assistant
Job ID
Other Location
Job Title: Administrative Assistant           
Business Unit: White Construction, a Congruex Company
Department: SG&A (Selling, General & Administrative)
Reports To: Director of People Services

Company Profile:
Networks Built Better.
Congruex is a multi-national organization that specializes in broadband network construction and engineering.  We support some of the largest service providers in the United States with a footprint that extends across the nation.  Our turn-key design and build solutions allow our customers to deliver more data, more bandwidth, and ultimately support more devices for their end users.
Our diverse self-perform capabilities allow us to deliver high quality telecommunications and utility solutions with efficiency as one combined end-to-end business.

Congruex is a growing collection of subsidiary operating units.  Our unified vision is to be the nation’s largest end-to-end provider of network design, engineering, construction, and maintenance for broadband operators.  We are One Congruex.

Our Mission & Values
It is our mission to satisfy our customers by providing the expertise, technology, and resources necessary to build better networks.

Congruex is committed to the overall health, wellness, and safety of our people.  We support diversity, inclusion, and the right to live freely with mutual respect.
These values are ingrained in our core values of GRIT.

At Congruex, GRIT is an acronym for guts, reliability, improvement, and teamwork – having the GUTS to do the right thing, being RELIABLE to deliver what we promise, IMPROVING ourselves every day, and embracing TEAMWORK together as One Congruex.

White Construction, a Congruex Company
Founded in 1995, White Construction Company (WhiteCo) is a self-perform telecom construction company specializing in fiber-to-the-home (“FTTH”), fiber-to-the-premises (“FTTP”) and fiber-optic interconnects/long hauls, while also having strong aerial, splicing and cut-over capabilities. White has an outstanding reputation of providing turn-key design and construction services throughout the Midwest to a Blue-Chip client base.

Job Summary:
We are looking for an Administrative Assistant to join our growing team. The Administrative Assistant will perform specialized complex clerical and administrative assignments related to Office and Field Construction operations. Duties of the Administrative Assistant include providing support to managers and employees, assisting in daily office needs, and managing the company’s general administrative activities.

Job Responsibilities (Including, but not limited to):
  • Provides administrative support to the Management Team and Field Construction personnel.
  • Types, files, records, computes, and maintains confidential and privileged information related to business office operations and construction services.
  • Composes emails and correspondence to coordinate between certain areas of the company.
  • Coordinates meetings – schedules rooms, sets-up, prepares hand-outs.
  • Answers the phone and directs callers inquiries to the proper person in the company, screens inquiries, takes accurate messages, and schedules appointments.
  • Directs client inquiries, complaints, and concerns to the appropriate persons.
  • Supports the daily office functions including mail distribution, pickup, and delivery.
  • Conducts weekly cleaning of the office space as well as organization.
  • Maintains and/or shops for business office supplies and equipment, and other miscellaneous errands as needed.
  • Assists other office personnel in support of company operations.
  • Other related duties as assigned by management.

Required Skills & Qualifications:

  • High school diploma or GED equivalent.
  • Associate’s degree in Business Administration, Computer and Office Technologies or similar field preferred.
  • At least 1 year of experience in similar role.
  • Deadline driven, self-motivated, and technically savvy.
  • Ability to handle confidential documentation in professional manner.
  • Excellent verbal and written communication skills.
  • Superior time management skills.
  • Strong attention to detail.
  • Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities.
  • Critical thinking skills: make assessments and provide solutions to problems.
  • Superior customer service skills.
  • Must have reliable transportation.
  • Able to sit and look at a computer screen for long periods of time.
  • Working knowledge of office equipment, such as printers, computers, and copiers.
  • Proficiency in Microsoft Office Systems.

Desired Skills & Qualifications:
  • Previous construction customer service a plus.

Employment Status:
  • Exempt (Salaried)
  • Full-time
  • Eligible for full benefits package, 401(k) with company match, paid holidays, and paid time off.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

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