Careers at Source2

Careers at Source2

Source2 is the largest RPO firm in Central Florida, and we work with a variety of clients across North America. We specialize in high-volume recruiting of essential frontline employees who "keep the world running."

At Source2, you are surrounded by a diverse group of talented professionals with shared values and a passion for what they do. We’re here to make meaningful connections and deliver incredible experiences for people - whether you’re a client, a job seeker, or part of our amazing team!

We're looking for driven individuals who enjoy a dynamic, evolving, and fast-paced environment working with both internal teams and external clients and candidates.

At Source2 we believe that cultural fit, passion, aptitude and ethics are even more important than experience. We pride ourselves on helping people get the training and practical knowledge they need to launch their recruiting or HR career, and giving experienced professionals continued growth opportunities. If you are a motivated self-starter with an interest in recruiting, retention and client service, we'd love to speak with you.

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Director of Implementation

Job Title
Director of Implementation
Winter Park,  FL 32789
Other Location

Title: Director of Implementation 
Compensation: Base salary depending on experience, eligible for quarterly bonus 

Source2 is a rapidly growing recruitment and retention firm serving mid-market employers in North America and a Top Place to Work. Through our recruitment process outsourcing (RPO) and retention solutions we act as an extension of our clients’ brands and human resources function to help them hire and retain great people. 

At Source2, you are surrounded by a diverse group of talent with shared values and a passion for frontline employees. We make meaningful connections and deliver incredible experiences for people - whether you’re a client, a job seeker, or part of our amazing team! 

Do you have experience leading new client implementations in an RPO, staffing, or a related setting? If so, we’d love to hear from you! 

What you’ll do: 

  • Solution Development.  Work closely with Source2 Business Development leadership and actively participate in late-stage sales meetings and client presentations. Make recommendations regarding feasibility, timeline, process, resource assignment, and solution delivery; Ensure new business opportunities are priced and resourced properly; Own the sales-to-implementation hand-off process.  


  • Implementation.  Oversee multiple new RPO client implementations. Own implementation project plan. Drive timely, quality execution of tasks. Own system setup and configuration. Lead implementation calls. Consult with client executives and internal stakeholders to identify and overcome obstacles. Support Source2 Client Service Leadership with team development & training. Consult with Source2 Client Service Leadership on service delivery through the pilot period. Identify and execute on opportunities to accelerate profitability. Ensure quality transition to recruitment operations following the pilot period. 


  • Client Leadership. Strategically focused and responsible for client satisfaction and the overall success of new client relationships through the implementation period. Own relationships with clients’ senior-most contacts. Establish KPIs aligned to clients’ business objectives. Ensure high levels of client satisfaction. 


  • Project Management. Help identify and oversee multiple projects that add value to existing client relationships including client “re-implementations”, introduction of new services or technologies, and operational process enhancements. Clarify and align stakeholders to desired outcomes. Develop and own project plan. Drive timely, quality execution of tasks. Ensure quality communication throughout. 

Measures of success: 

  • Client Retention. New clients highly satisfied with the quality and speed of implementation and continue their partnership with Source2 beyond the pilot period. 


  • Profitability. New clients are profitable by the end of the second full month following the implementation kick-off call. New clients are increasingly profitable month three to six and tracking to desired margin targets beyond month six. 


  • Client Satisfaction. Internal and external customers provide unsolicited positive feedback on your ability to proactively identify and execute on opportunities that add value to our internal teams and our clients’ organizations. 

Who you are: 

  • An implementation or project management professional with 8+ years’ experience in an RPO, recruitment, staffing, or related environment 

  • Demonstrated track-record of successfully project-managing multiple new client implementations simultaneously 

  • Track-record of successfully engaging senior business leaders including C-level executives 

  • Experience setting & driving financial, operating, and service-level metrics & outcomes 

  • College degree preferred; project management certification preferred; experience managing a team preferred 


What you’ll gain: 


  • Competitive pay – base salary depending on experience plus quarterly bonuses 

  • Virtual first work arrangement – ability to work remotely a majority of the time (work in-office on an as-needed basis for training, meetings, and/or team engagements) 

  • Great benefits – medical, dental, vision, EAP, 401(k) with match, paid time off & holidays 

  • Incredible culture – employee-led diversity and inclusion, company-sponsored events, Top Place to Work (2018, 2019, 2020, 2021) 

  • Growth – certification reimbursement and direct engagement with our executive team 


Source2 is committed to the full inclusion of all qualified individuals. Source2 will ensure that persons with disabilities are provided reasonable accommodations. Please contact us if you need accommodations. Source2 is an equal opportunity employer. 


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