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HR Specialist

Job Title
HR Specialist
Job ID
Mission Viejo,  CA
Other Location

The Human Resource Generalist is responsible for facilitating human resource processes and procedures while providing administrative support to the human resource function, including record-keeping, file maintenance, and HRIS entry.  The position is supported by a PEO.

Responsibilities include, but not limited to:

  • Acts as primary contact for employees regarding human resources-related items including Company policies, terminations, payroll and leave of absences.
  • Partners to escalate benefits-related problems with PEO when needed and ensures positive employee relations.
  • Ensures company policies and procedures are communicated and administered in accordance with state and federal regulations.
  • Partners with PEO to provide guidance and service, focusing on liability management, including performance measurement review, referrals to internal EEO Compliance personnel, employee counseling, policy development and administration and terminations.
  • Partners with executives and PEO to support planning and development of projects designed to enhance productivity and reduce liability including, handbooks, job descriptions, performance appraisal systems, employee counseling, hiring processes, terminations, job competencies, compensation planning and salary surveys.
  • Performs and administers employee onboarding and New Hire Orientation
  • Communicating needs proactively with our PEO and Field Leaders, the position seeks to develop integrated solutions to support the business. 
  • This position is responsible for aligning business objectives with Team Members and Leaders in the Field
  • Administers employee offboarding and exit survey, including the processing of terminations.
  •  Work with our PEO and leadership to source learning and development programs that scale and align across the organization and fulfill regulatory requirements.
  • Assists with project assignments and/or human capital data analysis.
  • Collaborates with internal departments to design and generate customized reports.
  • Builds, maintains, and promotes effective, highly functional relationships with all internal customers.
  • Maintains necessary tracking mechanisms and makes recommendations for improving performance standards and measurements.
  • Performs customer service functions by answering employee requests and questions.
  • Completes Forms I-9 and verifies I-9 documentation.
  • Conducts audits of payroll, benefits, or other HR programs and recommends corrective action.
  • Assists with the preparation of the performance review process. Create new employee files and manage the files and documents into appropriate employee files.
  • Provides support and guidance to management, and other staff when complex, specialized, and sensitive questions and issues arise with guidance from PEO partners; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
  • Assists or prepares employee communications/memos as requested.
  • Performs other duties as assigned.


  • Bachelor's degree in Human Resources, Business Administration, or related field; or equivalent work experience
  • 2+ years of Human Resources experience with an emphasis on employee relations preferred.
  • PHR, SHRM-CP, or other human resources certification is preferred.
  • 3+ years of customer service experience.
  • Intermediate to advanced computer skills demonstrating high proficiency within Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
  • Utilizes strong interpersonal skills to build and maintain professional, trusting relationships with executives and employees across the company
  • Ability to effectively take initiative, multi-task competing priorities, and remain focused/organized in a fast-paced environment with limited supervision.
  • Ability to make an independent judgment, establish trust and maintain confidentiality.
  • Ability to determine and utilize appropriate methods of dealing with human behavior in a variety of business circumstances.
  • Demonstrates the following competencies: excellent written and verbal communication skills, problem-solving and decision-making skills, and customer service skills.
Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to work in a fast-paced environment with competing deadlines.
  • Occasionally lift and/or move up to 15 pounds, and ability to bend, stoop, kneel, crouch, or crawl.
  • Frequent use of hands to fingers, and ability to reach with hands and arms.
  • Specific vision abilities required include close vision, ability to adjust focus, and ability to see color.
  • Requires eye-hand coordination and manual dexterity sufficient to operate office equipment.
  • Requires normal range of hearing and eyesight to record, prepare and communicate written or online documentation.
  • Involves frequent contact with staff.
  • Frequent sitting, standing, and walking.
  • Work is performed indoors.
  • Various immunizations and/or medical testing may be required at the company’s expense for positions that work on-site regularly in a hospital or medical setting or per company guidelines.

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