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PC Systems Specialist (Top Secret): Arlington VA

Job Title
PC Systems Specialist (Top Secret): Arlington VA
Job ID
27648913
Location
Arlington,  VA
Other Location
Description

PC Systems Specialist (Top Secret): Arlington VA

We are searching for a PC Systems Specialist to join our team. The position is full-time, on-site at the Pentagon, Arlington VA. The work shift is Tuesday-Saturday from 0800-1630. Top Secret with SCI eligibility REQUIRED.

Please send an updated resume!

Salary: $75,000 – Full Benefits

Period of Performance: 4 Years left on the contract!

Skill Level: Journeyman with 5yrs experience

Education: Bachelors of Science Degree in Information Technology or Computer Science

Under general supervision, performs analytical, technical and administrative work in the planning, design and installation of new and existing personal computer systems. Works on moderately complex applications such as enterprise software, domain-specific software, or applications with large data sets used for mission critical tasks. Confers with end users to determine types of hardware and software required. Writes programs to fulfill requirements or selects appropriate off-the-shelf software and modifies to suit. May maintain or utilize telecommunications protocols. Installs new hardware and maintains existing hardware. Trains end users in use of equipment and software. Assist employees with software issues, troubleshooting desktop hardware, and managing our printer environment.

  • Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
  • Analyze and troubleshoot issues that may require vendor intervention/assistance or a multi- disciplinary team to resolve and when necessary, providing options.
  • Participate in On-Call rotation as assigned by management, complying with the departmental on call policy. Participate in after-hours support activities as required.
  • Identify areas for technical improvement through hardware, software or process change. This includes making recommendations for upgrades and/or new desktop hardware, peripherals, and software. Collaborating with Change and Release Management, Multimedia Technician, Service Desk to address hardware software testing and evaluation, including new
  • Provide daily advanced expert level support for desktop related equipment and software (PCs, peripherals, laptops, printers, mobile devices, phones, scanners, workstation on wheels, standard/nonstandard local software including but not limited to MS Office, Visio, Adobe)
  • Compose Standard Operating Procedures and Work Instructions for use by the Service Desk and other PC
  • Adhere to Asset management processes to ensure accurate recording of company resources from receipt to configuration and ultimately delivery of assets including adhering to the Asset Disposal policy.
  • Deploying, configuring and troubleshooting laptop and desktop hardware
  • Deploying, configuring and troubleshooting Microsoft operating systems
  • Deploying, configuring and troubleshooting VOIP telephones
  • Deploying, configuring and troubleshooting a variety of printing solutions
  • Must be able to lift up to 25 pounds.
  • Must be physically able to deliver and install computer equipment and printers.
  • Must be able to crawl under desks for installation process.

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