CALLING ALL DAYMAKERS!
We're Scissors & Scotch (scissors as in hair, scotch as in booze)
At Scissors & Scotch, our goal is to provide an exceptional all-around experience for each customer. Your unique personality will be every bit as valuable as your technical expertise.
Customer Experience Coordinator, Scissors & Scotch Aksarben, NE, Full time
- Job Title
- Customer Experience Coordinator, Scissors & Scotch Aksarben, NE, Full time
- Job ID
- 27656739
- Location
- Omaha, NE 68106
- Other Location
- Description
-
We're Scissors & Scotch
(Scissors as in hair, scotch as in booze)
We are looking for passionate Customer Experience Coordinators to join our team!
We like to think of this position as air traffic control; you keep track of our clients as they check in and out, hold a conversation while their waiting, and take care of their drink orders.
It's Barber Shop Reception with a twist of Bartending added in. Cool right?
To help the barber & stylist team, you will:- Create, edit, and cancel appointments
- Maintain an efficient schedule, to ensure each day is maximized for barbers and stylists
- Inform grooming staff when a client has checked in
- Learn how to make and serve our signature drinks in the lounge
- Communicate with the grooming staff regarding potential client issues
- Our lounge staff are Client Experience Professionals, responsible for greeting, making people feel comfortable, building relationships, and generally creating a fun, welcoming environment
- Answer phone calls and emails
- Greet and thank clients upon arrival and departure
- Assist with membership questions and set-up
- Take detailed notes in client profiles to personalize every experience
- Handle issues with professionalism and courtesy
- Maintain an extremely clean and tidy space
We've built a business and a culture that prioritizes people, because solid relationships with our customers and employees will always be what matters most.
Additional Full-time employee benefits we offer:- Health Insurance: Medical, Dental, Vision
- Paid Time Off (PTO)
- Reimbursement Wellness Plan
Are you ready for the career change of your life?
Email: Leah.sivage@scissorsscotch.com for more information!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Scissors & Scotch Corporate.
- Required Skills
-
Bar experience preferred but not required.
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