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Rockstar Careers

Join our rockstar family

Take your career to even greater heights… become a ROCKSTAR!
We believe in the power of being passionate about people, our teams, and our residents.

Leasing Consultant

Job Title
Leasing Consultant
Job ID
Houston,  TX 77084
Other Location

Our Leasing Consultants are Rockstar’s first impression to prospective and current residents. Your primary responsibilities will be to ensure the satisfaction of our residents while also meeting leasing, retention, and occupancy goals for the community. Our Leasing Consultants have excellent communication skills, think outside the box and can build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers’ needs to create exceptional experiences. 
Essential Functions 

  • Manage the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting units to ensure a custom “move-in experience” 

  • Showcase the value of the community features as they relate to the customer needs 

  • Use a customer focused attitude year-round to ensure a smooth renewal process for existing residents 

  • Support occupancy and retention goals by following up with potential and current residents 

  • Use problem solving skills and best judgment to handle unpredictable situations as they arise 

  • Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision 

  • Promote positive resident relations through courteous and timely responses to resident needs and concerns 

  • Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks 

  • Collaborate with team members to plan and organize resident events 

  • Will assist in other projects and activities as needed 


  • One year of experience in sales, hospitality and/or customer service 

  • Bachelor’s degree preferred 

  • Meet or exceed sales and customer service goals 

  • Work a varied schedule including weekends and holidays as required 

  • Proficiency in Microsoft Office Suite including Word, Excel & Outlook 

  • Strong written and verbal communication skills 

  • Leasing and/or property management experience preferred 

  • Knowledge of OneSite and Bluemoon preferred 

  • Bilingual in Spanish is a plus 


What to Expect: 

  • Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis 

  • Will use some repetitive motion of hand-wrist in using computer and writing 

  • Must have normal range of vision to complete applications, leases, general paperwork and handle computerized bookkeeping duties; hearing and speech to communicate with residents, vendors, supervisors and coworkers on the telephone or in person on a regular basis 

  • Must handle stressful, urgent, novel and diverse work situations on a daily basis 

  • Emotional stability and personal maturity are important attributes in this position 

  • Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community 

  • Hazards can be avoided with proper lifting techniques, SDS and general safety training 

  • Will be regularly called upon to work long hours and odd schedules (including weekends) 

  • Position requires periodic travel by automobile to handle work-related activities 

  • May require airline travel, out-of-town and /or overnight trips 

  • Attendance and punctuality is essential for success in this position 


This job description is not an all-inclusive list of duties and responsibilities. Rockstar Capital may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations. 


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