Careers | Methodist Health System

Careers

Career opportunities at Methodist Health System

PBX Operator - Part Time

Job Title
PBX Operator - Part Time
Job ID
27671272
Location
Mansfield,  TX 76063
Other Location
Charlton
Description

Provide operator services, police dispatch, emergency systems monitoring, and alert/code
paging for physicians, visitors, and staff.


Supports the mission, vision, values and strategic goals of Methodist Health System.

Your Job Requirements:

  • Able to handle stressful situations and make decisions in a timely manner

  • Able to organize work and work area with time constraints in a fast paced environment

  • Able to professionally and effectively communicate (orally and in writing).

  • Able to work flexible schedule at various campuses within the MHS system

  • Computer skills, operating systems not limited to Microsoft Office

  • Demonstrates adaptability and is able to flex schedule and perform other duties in the department as needed.

  • Demonstrates good customer service skills. Is able to listen and understand customer needs and follows up to assure that both parties are mutually satisfied with the service provided.

  • Demonstrates initiative, is a self starter

  • Work Experience: 6 months in multi-line phone operation and radio dispatching required; 6 months communications experience in healthcare or hospital setting preferred


Your Job Responsibilities:

  • Answer and direct incoming calls. Provide assistance and directory services.

  • Attend annual safety training and complete necessary safety training requirements.

  • Dispatch appropriate personnel in the event of emergency situations, alerts, group contact utilizing various contact means including paging, radio, and electronic notification tools.

  • Maintain activity logs for Police Department, engineering, and other staff as directed/required by position.

  • Monitor and react to alarms (i.e. code red, code blue, alert I/II, code EMRT). Monitor the fire system and panic alarm system and respond according to policy.

  • Provide dispatching services for MHS Police Department, engineering, and other staff utilizing two-way radio communication on campus.

  • z-Other duties as assigned.

 

Methodist Charlton Medical Center is a 301-bed, full-service, teaching hospital that serves the communities of Cedar Hill, DeSoto, Duncanville, and Lancaster in southwestern Dallas County. With a new 40,000-square-foot, $71 million emergency department expansion in progress , our busy, growing hospital features a newly renovated intensive care unit and a Level III Advanced Trauma Center. Among other distinctions, we have been recognized for our interventional cardiology services including cardiac catheterization, electrophysiology, open heart surgery, and STEMI care; stroke care; hip and knee joint replacement services; women and children’s services; and more. Methodist Charlton strives to have a diverse workforce that reflects the communities we serve — one that is welcoming of the skills and talents of all groups. Our reputation as an award-winning employer shows in the honors we’ve earned:

  • Magnet®-designated hospital

  • Level III Advanced Trauma Facility

  • Grade A Hospital Safety Score from The Leapfrog Group®

  • Accredited Cycle IV Chest Pain Center from the Society of Cardiovascular Patient Care

  • Top Performer on Key Quality Measures® by The Joint Commission for heart attack, heart failure, chest pain, stroke, pneumonia, surgery, perinatal care, and knee and hip joint replacement

  • Chest Pain – MI Registry™ Platinum Performance Achievement Award by the American Collage of Cardiology for excellence in heart attack care.

 

Our Care Commitments

  • Take Care of Patients

  • Take Care of Each Other

  • Take Care of Ourselves

  • Take Care of Methodist

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