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Eligibility and Enrollment Specialist

Job Title
Eligibility and Enrollment Specialist
Job ID
Conroe,  TX 77304
Other Location

The Eligibility Specialist will serve as a community health worker/advocate for patient resources and enrollment into appropriate programs.

Essential Duties and Responsibilities include the following. 

  • Review household applications and conduct face-to-face interviews for enrollment into qualified programs, including the Prescription Assistance Program (PAP).
  • Review and verify documentation for eligibility according to program requirements.
  • Enter enrollments into appropriate database and ensure individual records are complete and correct before submitting to supervisor for audit.
  • Provide timely response to incoming calls and requests for information.
  • Establish and maintain reliable schedule for conducting enrollments/renewals for walk-ins and appointments.
  • Serve as Lone Star contact for individuals seeking financial assistance and/or services in all applicable programs.   

High school diploma or general education degree (GED).
At least 1-year of experience in a healthcare setting.
Bilingual in English and Spanish.

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Lone Star Family Health Center receives HHS funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

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