Teaching and Learning Specialist

Job Title
Teaching and Learning Specialist
Job ID
Bronx,  NY 10451
Other Location
Start Date: June 2022
Employment Type: This is a full-time position
Location:  New York City (hybrid)
Reports to: Manager of Curricula and Instruction
TKH General Overview
The Knowledge House’s mission is to empower and sustain a talent pipeline of technologists, entrepreneurs, and digital leaders, who will uplift their communities out of poverty.
The Knowledge House (TKH) approach is to (1) close gaps in the education­-to-­employment pipeline in underserved Bronx neighborhoods by teaching young adults aged 16­-24 skills to launch careers or ventures in technology, and (2) support links between local youth, tech innovation, and business development that bring positive community impact. Headquartered in the South Bronx, the poorest congressional district, TKH has served more than 1,900 students. Current core programs include our Innovation Fellowship focused on software engineering, cyber security, and digital design for adult job trainees, and our Karim Kharbouch Coding Fellowship for high school students learning computational thinking and web design. 
Benefits of working at The Knowledge House:
  • Apply your teaching and learning expertise to address the knowledge and skills gap to low income and underrepresented communities nationwide (we are rapidly expanding in NYC, Newark, Atlanta, and LA)
  • Be part of a fast-moving and tech-enabled organization that’s building the next generation of tech entrepreneurs, technologists, and innovators 
  • Join a startup where every team member is expected to contribute to strategy, create solutions and improve organizational culture
  • Flexible schedule hours within required evening class times and team meeting requirements; ability to work from home for part of the workweek

Role Overview:
Reporting to the Associate Director of Program Design and Implementation, The Teaching and Learning Specialist will be responsible for coordinating, developing curricula for, and delivering custom programs and providing administrative support to the Teaching and Learning team. They will be primarily responsible for the following activities. These include, but are not limited to:

Teaching and Learning Administrative Support  (20%)
  • Support with project management of Teaching and Learning ( T&L) team special projects.
  • Assist with maintaining the T&L Calendar, Keeper Password Manager, Asana Projects, and other T&L digital resources.
  • Take notes, organize resources, and send recaps for meetings related to Teaching and Learning (e.g. T&L Weekly Meeting, Track Meetings, Program Team Step Back), as needed.
  • Prepare and maintain LMS ahead of each fellowship cohort to maintain an orderly and functional digital learning tool.
  • Set up and monitor instructor and fellow access to LMS for each IF track and KKCF cohort.
  • Share and update program-wide resources for fellows in LMS (e.g. weekly feedback survey link, program calendar, Student Success Handbook, etc.).
  • Assist with updating the Student Success Handbook annually and as-needed to account for modifications to student-facing TKH policies.
  • Assist with the annual set up of Slack workspaces and channels for KKCF and IF cohorts.
Custom Program Coordination  (40%)
  • Own coordination of custom programs, including scheduling, staffing, content delivery, workshop format, data collection, and communication with partners.
  • Develop and iterate systems and best practices to facilitate effective planning and execution of custom programs.
  • Collaborate with the Outreach, Recruitment, and Community Engagement Team, and Development and External Affairs team establish strong communication practices with new workshop partners.
  • Act as main point of contact for on-the-ground custom program TKH & partner staff.
  • Maintain records to enable easy reporting on custom program engagements (e.g. partner, attendance, learner profile, hours of service, student outcomes and media).
  • Solicit feedback from students, staff, and other stakeholders for each custom program instance to support continuous improvement.
  • Assist the development team with reporting on program requirements and outcomes.
  • Participate in hiring instructors for custom programs with the support of the Manager of Curricula and Instruction, Director of Programs, and Associate Director of Program Design and Implementation.
  • Train and coach custom program teachers, prioritizing Alumni, as needed.
  • Conduct observations of custom programs and follow up responsively to provide feedback to custom program instructors hired by TKH and elevate needs to TKH colleagues and partners.
  • Work with Associate Director of Program Design and Implementation to scope and implement custom programs.
Custom Program Curriculum Development & Instruction (40%)
  • Prepare curricula for custom programs and partners, including modified versions of existing content tailored to specific learner profiles and development of new and unique content.
  • Review instructional resources and observe custom programs regularly, and provide feedback to instructors for instructional and classroom management improvement.
  • Teach remote and local in-person custom programs and digital literacy workshops (including Digital Literacy workshops as part of the fellowship recruitment process).​​​​​​
  • 2+ years of professional or academic  experience in education, social services,  technology or relevant field is required.
  • 3+ years experience teaching STEM topics  in virtual and in-person environments with  teens, young adults, and senior citizen learners is required. 
  • 2+ years experience developing curricula for STEAM topics is required.
  • Demonstrated experience working effectively and maintaining strong relationships  with internal and external stakeholders.
  • Degree in Computer Science or related field and/or Bootcamp completion is a plus.
  • Experience with eLearning, computer-enhanced teaching, and blended learning approaches preferred.
  • Proficient in HTML and CSS
  • Proficient in JavaScript ES7&8
  • Proficient in HTML and CSS
  • Experience with Python is a plus
  • Experience with React / React Native is a plus
  • Experience with Node, NPM, and Express JS is a plus

Skills & Approach to Work
  • Ability to independently produce high quality work, delegate, problem-solve, and ask for help when needed.
  • A passion and love for our students and their genius. A tenacious desire to smash all barriers in the way of our students accessing rewarding, high-paying careers in technology.
  • Exceptional organizational skills and ability to balance multiple priorities and deadlines in a constantly changing and fast-paced environment.
  • Excellent interpersonal communication, presentation, public speaking, and "people skills".
  • Ability to travel occasionally and participate in frequent evening and weekend activities for work-related purposes.
  • Computer proficiency, including MS Word, Excel, PowerPoint, Google Drive, social media, and project management software (e.g. Asana); experience with Learning Management Systems.
  • Exceptional classroom management skills.
  • Strong written and verbal communication skills
  • Exceptional attention to detail
 The ideal candidate will be an energetic and flexible educator with a strength for organization and passion for equitable STEM education who possess the ability to:
  • Design and deliver engaging educational content for beginner level learners
  • Manage multiple competing priorities with diligent attention to detail
  • Build and sustain relationships with diverse community stakeholders
  • Communicate effectively and openly about program challenges, successes, and needs
As a growing organization, we expect that the specific needs and job description will shift over time and other duties may be assigned by the Associate Director of Program Design and Implementation. A flexible and curious mindset will be essential for success.
The salary range for this role will be between $55K - $60K. Benefits include health, dental, and vision insurance, a 2% 401k match, a monthly tech stipend, and unlimited days of paid time off.
To ensure employee and student safety, as of January 1, 2022, all TKH employees are mandated to be fully vaccinated against COVID-19.
It is the policy of The Knowledge House, Inc. to promote and provide equal employment opportunities without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, veteran status, genetic predisposition, or carrier status.

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