Senior Quality Assurance Analyst

Job Title
Senior Quality Assurance Analyst
Job ID
Senior Quality Assurance Analyst

Interested in a great opportunity with a global dairy company that is expanding their footprint in the U.S?
We are looking to fill a Senior Quality Assurance Analyst position that will be responsible for the compliance of incoming cheese/dairy products and their perspective suppliers/copackers.

The Senior Quality Assurance Analyst will create, review, assess, and approve product specifications, at onboarding and on a continuous basis. This position works closely with the Purchasing Department and the Food Safety Auditor with the onboarding of new products, suppliers, & copackers and on a continuous basis. This position reports to the Senior Manager of Quality Supply.

This is a hybrid role position located in Chicago, IL with easy access to transit. Must come into the office 2-3 days a week.  

Job Responsibilities:
  • Complete weekly, monthly, quarterly, and annual complaints reporting.
  • Create, review and update cheese and dairy specification documentation.
  • Create and maintain product analytical criteria using industry standards.
  • Support facilities and copackers in investigating product complaints to meet objectives.
  • Investigate the root cause of issues and recommend corrective actions.
  • Monitor and follow up with manufacturing plants to ensure the full implementation of corrective actions
  • Act as backup to the Food Safety Auditor in conducting audits using GFSI, HACCP & ISO 9001/22000 to assess food safety/quality risks & recommends mitigation strategies
  • Review, approve, and file all product/supplier/copacker documentation according to Company practices
  • Maintain the supplier approval program for cheese and dairy products
  • Produce audit reports and distribute them internally in a timely manner (monthly, quarterly and annually)
  • Maintain a close partnership with the Purchasing & Consumer Relations teams to facilitate communication with suppliers. Provide technical knowledge as needed.
  • Appropriately alert senior managers on issues, and routinely seek advice on issue resolution.
  • Travel up to 30% and/or extended/off-work hours
Required Skills/Qualifications:  
  • Bachelor’s Degree in microbiology, food science, dairy science, or life sciences is a required
  • Experience in cheese manufacturing is required
  • 3+ years of related experience, including active involvement in Quality Programs in a cheese manufacturing environment is required
  • Strong understanding of cheese chemistry
  • Knowledge of GFSI, HACCP, US food regulations
  • Proficiency with data management portals
  • Proficiency with Microsoft Office applications, specifically Excel
  • Strong communication skills, as well as the ability to work independently
  • Ability to prioritize and manage projects in a changing, complex environment
  • Ability to travel 30%

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