REE Medical: A Leader in VA Disability Benefits

Medical Coordinator

Job Title
Medical Coordinator
Job ID
Work From Home
Remote,  CA
Other Location
Job Description:
The Medical Coordinator will facilitate scheduling for Veterans, clinics and providers across the country for physical and mental health disability assessments.  They will provide customer-focused service and liaise with contracted Provider clinics and physicians as needed.
  • Serve as the main point of contact for 30+ contracted clinics and providers.
  • Identify and match veterans with geographically appropriate providers or clinics and facilitate appointment scheduling.
  • Provide customer service and address veteran inquiries regarding scheduling availability, drive time, appointment expectations, status updates, etc.
  • Answer and direct calls and respond to voicemails in a timely manner.
  • Contribute to email maintenance within the shared department inbox.
  • Provide administrative support for medical document maintenance and completion.
  • Assist in processing provider and clinic change requests.
Required Skills/Experience: 
  • Previous experience coordinating medical appointments and liaising with
providers preferred.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function independently in a high-paced and at times stressful
  • Ability to learn new tasks and processes remotely using live and recorded video trainings and written materials.
  • Proficient with Microsoft Office Suite or related software.
  • High school diploma or equivalent. 

Salary: $18-$20

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