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Senior Associate Subscriptions Manager

Job Title
Senior Associate Subscriptions Manager
Job ID
Work Hybrid
Pleasanton,  CA 94588
Other Location
Pleasanton, San Francisco, Atlanta, Chicago, OR Salt Lake City
Senior Associate Subscriptions Manager
7+ Months W2 Contract or C2C
Pleasanton, CA; San Francisco, CA; Atlanta, GA; Chicago, IL; or Salt Lake City, UT (Hybrid)

The Challenge:

The Subscriptions Team supports all Workday customers to fulfill their contractual Annual reporting obligation (growth). The Senior Associate Subscriptions Manager is an individual contributor role responsible for analyzing subscription agreements, working directly with customers to complete required actions in a timely manner.
This role is cross-functional working closely with Sales, Renewals, Customer Success, Customer Operations, Finance & Legal.

What you'll do:
  • Responsible for closing a quarterly pipeline of expansion opportunities in a timely manner, partnering closely with the account executives assigned to the accounts (objective is to close > 95% of quarterly-assigned deals within quarter).
  • Liaise with internal partners and customers to ensure issues are resolved in a timely manner, while being cognizant of overall customer experience
  • Provide guidance to customers regarding Workday’s subscription agreements
  • Perform and execute regular reviews to identify trends and uncover useful insights with regards to subscription licensing
What you'll need:
  • 4 year degree or 5+ years’ experience in similar field
  • Proficiency with Salesforce.com is preferred
  • Proven track record of achieving tangible goals on a consistent basis
  • Experience with account management or pipeline development is preferred.
  • High level of dedication to process adherence and a focus on business simplification
  • Strong team player able to represent Workday’s outstanding customer experience while handling critical customer discussions
  • Comfortable communicating and engaging with cross-functional teams
  • Strong written and verbal communication skills
  • Proven track record to work in an independent and collaborative manner
  • Proactive, creative, entrepreneurial and results-oriented
Pay Range:
$29.33 - $43.33/ HR
Pay Range
¤29.33   Hourly to ¤43.33   Hourly

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