QA Specialist

Job Title
QA Specialist
Job ID
Work Remote
Syracuse,  NY 13202
Other Location
  • Life at CCMR3
    At CCMR3, we work hard and aren’t afraid to innovate and present new ideas. Our office in the historic Armory Square of Syracuse, NY is full of other self-driven and ambitious individuals who have a healthy respect for the daily grind, yet value work/life balance.
    With a culture similar to many startups, our nimble team moves with speed and precision, and every employee has the opportunity to grow, thrive and have a direct impact on company success. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved in strategic oversight and business operations, as well as the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.

    Who You Are
    CCMR3 office in Syracuse, NY is looking for a self‐driven, autonomous and ambitious individual with the ability and willingness to learn Bankers Healthcare Group’s financial product/services. You will experience working in a high‐energy environment while continuing to gain extensive knowledge of the financial industry. 

    What you will be doing: 
 Conduct Quality Assurance Testing
  • Follow sampling policy and procedure to create an effective sample size to review
  • Review the following to ensure quality and adherence to policies and procedures:
      • Call Recordings
      • SMS messages
      • Email messages
      • Letters
      • Customer journey review
    • Provide testing results Compliance Analyst


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