Service Advisor

Job Title
Service Advisor
Job ID
27708571
Location
Oklahoma City,  OK 73142
Other Location
Description
 FastLap in Oklahoma City is looking for an experienced Service Advisor. 

 Starting Pay $25 to $35 Hourly (Always Negotiable Based on Experience)
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Looking for a company that cares about you and offers the best-in-class benefits?

What makes this a great opportunity for you?
  • Weekly Pay on Friday
  • (7) Paid Holidays – New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, December 24th & 25th
  • Best in Class Vacation Plan – 40 Hours in First Year, 80 Hours in 2nd Year & 120 in 3rd Year
  • Affordable Medical, Dental & Vision Plans
  • 401k & Roth Plans with 100% Match up to 6%
  • No Cost Life Insurance Plan up to $50,000
  • Optional Supplemental Insurance Options
  • No Cost Employee Assistance Program
If you’re committed to your craft and ready for a change, let’s talk. It never hurts to listen and learn.

Requirements:
 
  • Previous experience in an automotive service advisor or similar customer-facing role is preferred. Demonstrated experience in delivering exceptional customer experiences is highly valued.
  • Excellent communication and interpersonal skills, with the ability to connect with customers and employees and build trust. Strong active listening skills to understand customer needs and provide appropriate solutions.
  • Strong problem-solving skills to address customer concerns and find effective solutions. Remain calm and composed in challenging situations and demonstrate resilience and adaptability.
  • Strong attention to detail and ability to multitask in a fast-paced environment. Prioritize tasks effectively and maintain accuracy and efficiency throughout the service process.
  • Proficient in using computer systems, including service tracking software, billing systems, and customer relationship management (CRM) tools. Adapt quickly to new technologies and tools to streamline customer interactions.
  • Familiarity with automotive service operations and basic vehicle knowledge is highly beneficial. A genuine interest in the automotive industry and a desire to expand your knowledge base.
  • A customer-centric mindset with a passion for delivering exceptional experiences to customers. Understand and anticipate customer needs and strive to exceed their expectations at every opportunity.

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