About us:
 
Car Concepts is a technology-forward and customer-centric tire and automotive service company, is seeking a seasoned and skilled A-Level 4 Master Automotive Technician to join our esteemed team. This role stands as the pinnacle of expertise within our organization, requiring a candidate who embodies mastery in auto service repair while prioritizing delivery of unparalleled customer experiences and transparency to enable well informed decisions.
 
Location: North Irving, TX
 
Company Overview:
 
At Car Concepts we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. As a rapidly growing company, we are committed to fostering a culture where our operators drive the highest levels of customer satisfaction while enhancing workforce retention and organic growth.
 
Position Overview:
 
As the A-Level 4 Master Automotive Technician at Car Concepts, you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards based on flag hour principles, sets the standard for operational efficiency and customer satisfaction.

Key Responsibilities:

• Demonstrate mastery in automotive service repair, ensuring that all vehicles are repaired to meet the company's standards of quality and customer experience.
• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism.
• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality.
• Act as a mentor to apprentice and junior technicians, sharing knowledge and expertise to support their growth and development within the operation.
• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations.
• Maintain awareness of evolving vehicle technologies and industry developments

• Certified A-Level 4 Master Automotive Technician with a proven record of accomplishment of excellence in vehicle repair and customer service.
• Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards.
• Effective communication skills and the ability to convey complex technical information to customers clearly and understandably.
• Demonstrated leadership abilities and a commitment to mentoring and developing apprentice and junior technicians.
• Dedication to upholding the company's standards of excellence in automotive service and customer experience.

• We Offer Weekly Payroll
• Retirement Services of 401(k) or Roth
• Medical, Dental and Vision insurance options
• Employee, Dependent and Supplemental Insurance
• Paid time off and Paid Holidays
• Employee Assistance Program

 
Application Process:
To apply for the A-Level 4 Master Automotive Technician position at Car Concepts, please submit a resume and a cover letter highlighting your motivation and suitability for the role.