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Residency Program

Dental Office Specialist

Job Title
Dental Office Specialist
Job ID
27736370
Location
Conroe,  TX 77304
Other Location
Description
The Dental Office Specialist is responsible for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, and cashiering.

Essential Duties and Responsibilities: 
  • Scheduling, canceling, and rescheduling patient appointments.
  • Reminding patients of upcoming appointments and tracking missed appointments.
  • Answering multiple telephones and accurately documenting messages.
  • Forwarding telephone calls appropriately and following up on return calls.
  • Checking-in patients and properly documenting registration.
  • Insurance verification and verification of patient demographics, routing appropriate patients to financial counselor for screening and qualification for Sliding Fee Discount or other programs.
  • Checking-out patients and properly documenting follow-up appointments.
  • Copying and faxing duties.
  • Collecting co-pays and cash from patients.
Education and Experience:
Bilingual – English and Spanish required.
High school diploma or general education degree (GED) required.
A minimum of two (2) years of work experience in a dental office preferred.

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