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Operations Specialist
- Job Title
- Operations Specialist
- Job ID
- 27744816
- Work Hybrid
- Yes
- Location
- Pleasanton, CA, 94588 Hybrid
- Other Location
- Atlanta, GA or Chicago, IL
- Description
-
Operations Specialist
6+ Months W2 Contract or C2C
Pleasanton, CA; Chicago, IL; or Atlanta, GA (Hybrid)
Benefits You’ll Love:- NextDeavor offers health, vision and dental benefits for contract employees
- Paid sick leave eligibility is contingent on state of residence
- Optional 401k Plan (excludes employer match)
- Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
Are you ready to take your knowledge and experience in technology, continuous delivery, collaborating and problem solving to deliver operational solutions? We have a unique opportunity within the Customer Success Enablement team for a person with vision, passion for excellence and a track record of success. This role is about supporting a customer success organization with ongoing support of Renewal Opportunity reporting, data analytics, financial planning and cross-functional projects.
Here’s how you’ll make an impact on the team:- Work across services teams and business and technology to represent the interests and needs of the Workday Specialized Customer Success Team
- Clearly and concisely communicate with colleagues of all levels (including the executive team)
- Manage and contribute to tactical tasks, such as dashboard and reporting advisory, data analytics , forecasting, financial analysis, and business process documentation and enablement for business processes.
- Ability to analyze data and build dashboards and reporting from various source systems
- Use your energy, drive, adaptability and enthusiasm to perpetrate the positive vibes throughout the company
- Looking for people who have experience with Sales Operations or Services Operation, and in depth knowledge and experience with, renewal opportunity, or subscriptions management and other cross functional experiences
- Lead effective meetings, understand and document dependencies and action items, foster collaboration, keep everyone on track and organized
- Hands on system experience with Salesforce, Tableau and Gainsight
- Data modeling, analysis and process optimization
- Monitoring and reporting on project progress, which includes escalation to stakeholders as needed.
- Bachelor’s Degree or related business discipline.
- Comfortable managing competing priorities and resources.
- Well-developed organizational skills.
- Ability to work independently and thrive.
- Strong oral and written communication skills, including the ability to tailor communications to different audiences and distill significant information timely
- Ability to bring parties together to create effective solutions.
- Strong Excel, PowerPoint, Salesforce, and Tableau skills optional
- Working knowledge of Gainsight & Google sheets
$34.00 - $40.00/hour
Ready to make your mark? Take the leap and apply directly here: <https://j.brt.mv/jb.do?reqGK=27744816&refresh=true> – your application is in good hands.
- Pay Range
- $39.06 Hourly to $40.32 Hourly
