Careers

Job Title: Director of Fielding
Primary Location: Irving, TX
Employment Status: Full Time, Exempt
Compensation: We will determine salary based on skills and experience in relation to the function of the role, as well as equity to any other employees in the same or similar role.

Congruex is looking for a Director of Fielding to join our team. Learn more about our operating units at: www.Congruex.com

Who is Congruex

• The Director is responsibility for the profit and loss for the fielding organization.
• Represent the company and your team while working closely with the internal and external customer to define and deliver their needs.
• Identify a workgroup’s daily capacity and determine the required capacity to complete the work.
• Based on a team’s performance and/or the performance need, provide daily or weekly production expectations.
• Either through process or products, identify innovative ways to reduce work cycle times and increase quality.
• Manage a team of contractors, ensuring efficient workload distribution and coordination. Ensure successful onboard and offboard of contractors.
• Review and evaluate work performed by 3^rd party contractors and internal resources and take necessary corrective actions and additional training as required.
• Determine a workload and financial forecast for each shared service based on trends, projections, or customer commitments.
• Retrieve, analyze, transform, and report data for business intelligence. 
• Work with Business Development to research and develop new shared services business opportunities for both internal and external customers.
• Build and maintain a team of high functioning managers, professional staff, and support staff to maintain a profitable organization.
• Provide technical and analytical guidance as needed as well as coaching and mentorship.
• Hold team accountable for submitting timely, quality work.
• Coordinate with HR team for recruitment and training of a cross-functional department.
• Work with Operations to determine improvement targets in all projects as a measure of performance.
• Set challenging cross-functional goals that support the organizational goals and strategies.
• Manage and supervise firm operations including bid analysis, budgeting, initiating, resourcing, and distribution of responsibilities amongst team.
• Assist account president in planning and executing the annual budget.
• Direct areas with multiple functions in conjunction with project managers and other department managers.
• Develop relationships with existing and potential markets to identify and service customer needs.
• Process daily escalations of issues from client.
• Report weekly on productivity, statuses, and quality; Special or ad-hoc reports or projects as needed.

• Bachelor’s degree in Science, Technology, Engineering or Mathematics.
• Minimum 10 years of construction and/or engineering experience.
• Minimum 5 years of experience in leading field service teams across multiple states.
• Minimum 5 years of management experience.
• Proven track record of developing and executing field operations strategies across multiple markets.
• Experience in creating and implementing safety protocols for complex field operations.
• Excellent conflict resolution skills and demonstrated experience in directing and motivating multi-level talent.
• Experience conducting end to end project management of large fiber deployment projects; able to provide technical and analytical guidance to a project team.
• Experience managing Outside Plant and Inside Plant projects.
• Deadline driven, self-motivated, and technically savvy.
• Excellent verbal and written interpersonal communication skills.
• Superior time management skills.
• Extremely organized with strong attention to detail.
• Ability to be flexible, take direction with ease, including changes to schedule and workflow priorities.
• Critical thinking skills; make assessments and provide solutions to problems.
• Ability to maintain professional tact in a fast-paced work environment with internal personnel and clients.
• Superior customer service. Dedication to providing customers “White Glove Service”.
• Ability to travel up to 50% of the time.

• Relationship management experience (government/city officials, clients, etc.) preferred.
• Civil and/or telecommunications construction background preferred

Why Work At Congruex

• Medical, Dental & Vision Benefits
• 401(k) Program with a Company Match.
• Free Wellness Resources & Marketplace Discounts
• Paid Maternity & Parental Leave
• Paid Basic Life Insurance & Voluntary Options
• The pillars of Congruex culture are GRIT, safety, inclusion, and family.

The Fine Print:
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.