Rockstar Careers

Maintenance Make Ready 

Job Summary: 

The Maintenance Make Ready will aid the Lead Maintenance of the apartment community in the make-ready process of empty units to prepare them for move-ins to ensure that the move-in process runs smoothly and effectively. 

Duties/Responsibilities: 

• Respond to and complete service requests in a timely manner 

• Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day 

• Provide excellent customer service when interacting with residents, guests, and vendors 

• Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor 

• Perform preventative maintenance on equipment within the community 

• Prepare vacant apartments for move-in, including completing any necessary repairs or replacements 

• Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs 

• Accurately complete records in Onesite regarding service requests, preventative maintenance, and make-ready of vacant apartments 

• Perform electrical and plumbing work as required 

• Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed 

Qualifications: 

• Six months of maintenance experience, preferably in the apartment industry 

• High School Diploma preferred, certification from an accredited trade school highly desired 

• EPA Type I, Type II or Universal certification strongly preferred 

• Demonstrate knowledge of technical skills as it relates to apartment maintenance 

• Handle tile work, carpentry repairs and all facets of the make ready process 

• Troubleshoot and repair HVAC, plumbing, electrical and all other systems at the community 

• Must have valid driver’s license, dependable transportation and be able to accommodate a rotating on-call schedule 

• Ability to work a varied schedule including weekends and holidays as required 

What to Expect: 

• Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis 

• Will use some repetitive motion of hand-wrist in using computer and writing 

• Must handle stressful, urgent, novel, and diverse work situations on a daily basis 

• Emotional stability and personal maturity are important attributes in this position 

• Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community 

• Hazards can be avoided with proper lifting techniques, SDS and general safety training 

• Will be regularly called upon to work long hours and odd schedules (including weekends) 

• Position requires periodic travel by automobile to handle work-related activities 

• May require airline travel, out-of-town and /or overnight trips 

• Attendance and punctuality are essential for success in this position 

This job description is not an all-inclusive list of duties and responsibilities. Rockstar may add or change responsibilities to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.