Administrative Coordinator

Job Title
Administrative Coordinator
Job ID
27700267
Work Hybrid
Yes
Location
Dorchester,  MA 02125
Other Location
Description
About the Role
DBEDC is seeking qualified applicants who can help advance Dorchester Bay Economic Development Corporation (“DBEDC”)’s mission by providing day-to-day administrative and special projects to support the daily operations of our offices. The Administrative Coordinator may support projects for the Senior Leadership Team at the discretion of the Chief of Staff.

What you can expect to do in the role:
  • Provides first-in-class customer service to all internal and external customers.
  • Be a strong representative for DBEDC's brand.
  • Complete a variety of office management and reception tasks including: managing inventory and ordering of office supplies; staffing the reception area; greet and assist visitors, answering phones and web inquiries.
  • Ensure office efficiency by overseeing the maintenance of office spaces, handling correspondence, and managing file systems.
  • Oversee day-to-day office activities as the main point of contact in the reception area, and keep the Chief of Staff informed regularly.
  • Provide direct administrative support as needed, including scheduling appointments, meetings, and events; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists.
  • Coordinate with the IT unit on office equipment issues and needs.
  • Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested.
  • Manage all aspects of space/infrastructure planning (ex: moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.
  • Demonstrate an ability to maintain credibility, confidentiality, trust, and rapport with staff.
  • Prioritize conflicting needs; handle matters expeditiously, proactively, and with excellence; follow through on projects, including special projects, to successful completion, often with deadline pressures.
  • Maintain quality filing and communications systems including contact management, document management, and archiving.
  • Provide special projects support to the Senior Leadership Team as requested by the Chief of Staff. ­­
Qualifications
You’ll do well in this role if you:
  • Desire to be part of an organization that is committed to racial equity and serves a diverse community predominantly of color.
  • Understand and demonstrate commitment to racial equity.
  • Minimum of three years full-time, directly relevant administrative support and professional work experience.
  • Must have scheduling/calendaring experience.
  • Exceptional organizational, interpersonal, and oral/written communication skills; strong attention to detail.
  • Ability to handle multiple tasks simultaneously, prioritize accordingly, juggle changing deadlines, and understand the nuances associated with supporting and collaborating with senior level staff members.
  • Demonstrated ability to work well independently and effectively in a fast-paced environment (in person and virtually, now and in the future), being flexible and adaptable, accommodating last-minute changes, responding to a high volume of email and phone inquiries, while maintaining excellent customer service, accuracy, and prompt response time; lead projects and effectively prioritize time and tasks.
  • Ability to work well in a highly collaborative team environment with proven ability to build strong relationships with individuals at all levels of an organization, as well as external constituents.
  • Learns and grows from mistakes, course correcting when necessary, promptly and transparently.
  • The person must possess strong character, strong judgment, and adhere to the utmost confidentiality and discretion with confidential and sensitive issues.
  • Strong computer skills; Proficiency in Microsoft Office Suite or Google Suite
  • Exceptional English language verbal and written communication skills.
  • Must be able to work flexible hours including early mornings, some evenings, and (rarely) weekends.
  • Must have the ability to travel within the Boston region for procurement and to support events
It would be additionally phenomenal if you: 
  • Experience working with individuals from diverse and multicultural backgrounds and communities.
  • Verbal and written fluency in Spanish, Cape Verdean Kriolu, Haitian Creole, or Vietnamese is strongly preferred.
  • Knowledge and experience with a CRM system, preferably Salesforce; experience with task/project management software like Trello or Asana is a plus.

Other important details: 
  • Don’t be discouraged from applying if you don’t “check all the boxes”. We appreciate the uniqueness of candidates and there is no “perfect’ resume!
  • Salary range: $60,000 - $75,000.
Total Compensation
DBEDC’s total compensation package features an amazing set of benefits which we considered towards the overall compensation, including:
  • (5) Generous cost-sharing medical insurance packages for selection and no eligible waiting period.
  • Employer paid Dental and Vision coverage
  • Flexible Spending Account and Dependent Care Assistance program
  • Short-Term Disability, Long-Term Disability, Life and Accident Death
  • Commuter Benefits Program
  • Employee Wellbeing On-Demand Services
  • Perks at Work Program
  • 3 personal days
  • 3 weeks’ vacation to start
  • 15 sick days
  • 17 paid holidays
  • Birthday leave
  • 5  volunteer days
  • 403 (b) plan with generous employer contribution
  • Flexible hybrid work environment
Dorchester Bay Economic Development Corporation views diversity, inclusion and cultural competence as vital principles in all our work with clients and communities.  We welcome and encourage applications from visible minority groups members, indigenous persons, members of the LGBTQ community, persons with disabilities and others who may contribute to the diversity of the organization and reflect the diversity of the communities we serve.

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Pay Range
$60,000.00   Annually to $75,000.00   Annually

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