PEMEX Deer Park is a highly complex refinery located 18 miles east of Houston in Deer Park, TX, and is a part of the PEMEX group which is a fully integrated oil company in the Americas, working across the entire value chain: exploration, production, industrial processing/refining, logistics and marketing.  PEMEX Deer Park provides a diverse and inclusive work environment that employs approximately 1000 employees with another 1200 contractors on site.  The refinery’s rated capacity is 340,000 barrels per day and has the feed flexibility to process multiple grades of crudes to produce the high-quality transportation fuels the world needs.  The PEMEX Deer Park site is co-located with other 3^rd party chemical facilities allowing for further integration and optimization of the refinery and its products.  We set high standards of performance and ethical behaviors and offer challenging and fulfilling job opportunities in a number of fields.  We take great pride in our ability to ensure the health and safety of our workers and the environment while being a good neighbor and have a positive impact on the local community where we work.

BENEFITS:
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental, and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Job Purpose

This is a highly visible position with broad responsibilities for primarily external communications strategic planning, execution and measurement. This position reports directly to the Director, Communications & External Affairs (& Public Information Officer “PIO”).

In collaboration with the Director, Comms & External Affairs, helps manage a robust crisis and incident response communications readiness program and toolkit, including media relations, and will serve as Deputy PIO in the site’s Emergency Operating Center. On a day-to-day basis, the Sr. External Affairs Advisor works in coordination with the Director, Comms & External Affairs, colleagues and external stakeholders to help deliver high-impact external relations and social performance initiatives and activities in the neighboring communities and industry organizations.

S/he also collaborates with the Internal Communications team, as needed, to deliver integrated communications campaigns and projects and maintain flexibility in the Communications team providing timely counsel and deliverables to meet the diverse communications and stakeholder engagement needs of the site.

Accountabilities & Responsibilities:

· Collaborate with the Director, Communications & External Affairs to develop a comprehensive external communications strategy and values-driven community and industry-focused initiatives for the site that align with business goals and objectives and works to enhance corporate reputation. The scope of external communications includes issues management, media, social media and community relations, social investment, strategic positioning, and external stakeholder relations.

· Collaborate with the Internal Communications team to provide external communications planning and implementation for projects and initiatives that require integrated communications and to help balance the Communications team’s overall workload.

· Establish success metrics for each initiative to provide discipline in determining the social impact and return on reputation investment outcomes.

· Stay abreast of industry and National Incident Management System Incident Command System (NIMS ICS) best practices that can continuously improve the site’s overall and incident response communications programs.

· Advocate with the Communications team to drive change, influence and enhance site culture and reputation through informative and collaborative communications that position site initiatives for successful internal and external outcomes, including but not limited to inspiring and empowering colleagues and building/growing positive relationships within the industry and neighboring communities.

· Coordinate with Brand, Design and Multimedia resources, collaborate across multiple departments to foster cross-functional partnerships and research official industry resources to maintain a current and dynamic website and targeted social media presence for PEMEX Deer Park. Anticipate and plan for upcoming issues, source content and encourage defined participation within the site’s social media policy.

· Serve as Deputy Public Information Officer for the site, contribute to maintaining and enhancing the crisis/incident response communication plan and toolkit, and coordinate as needed with third-party on-call PIO support consultants. Participate in all required training and drills supporting this role in the Emergency Operations Center.

· In collaboration with the Director, Communications & External Affairs, develop and implement an effective community outreach strategy and build a supporting volunteer base. Evaluate requests for funding and allocate budget for promotional spending donations and advertising.

· Log all external engagements and financial- and volunteer time-based social investment donations in the site’s External Engagements database for reporting per corporate guidelines and ensure colleagues participating in external engagements are doing the same to ensure complete and accurate documentation.

· Support the Director, Communications & External Relations, in representing the site at community events and encouraging site leaders to do the same.

· Manage a media relations program that protects and enhances the PEMEX Deer Park brand and includes developing positive mainstream news and trade media coverage and positioning opportunities, as well as preparation of statements for media, employees and the community.

· Develop and implement outreach initiatives focused on environment, education, child empowerment, and life skills development, with an emphasis on STEM and future-ready workforce skills.

· Collaborate with local community organizations and educational institutions to identify programs where our volunteer base can contribute meaningfully to advancing learning and community service initiatives.

Job Knowledge, Skills & Experience

Specify the educational background, qualifications and experience that would typically be required to fully and effectively perform this job.

Key qualifications:

· Strong PIO experience working in NIMS ICS and JIC environments. NIMS ICS certification required. Site-based PIO experience preferred but not required.

· Ability to act with integrity and professionalism in line with the site’s mission, vision and values, and corporate codes of conduct and ethics.

· Excellent verbal and written communication and multi-media skills.

· Excellent interpersonal, negotiation and conflict resolution skills.

· Ability to collaborate and influence at all levels in the organization.

· Demonstrated ability to contribute independently while also excelling in highly collaborative team environments.

· Excellent analytic and problem-solving skills, with the ability to see multiple scenarios and impacts of internal and external communications throughout the organization and on stakeholders.

· Excellent organizational skills and attention to detail.

· Excellent time management skills, with proven ability to plan work and meet deadlines.

· Ability to maintain confidentiality and discretion.

· Ability to adapt to the needs of the company and employees.

· Ability to prioritize tasks and assignments, delegating and/or collaborating when appropriate and needed to meet deadlines, and defining clear objectives, implementation expectations and accountabilities when collaborating with peers and colleagues, and metrics by which to measure the success of initiatives and targeted outcomes.

· Ability to function well in a high-paced and, at times, stressful environment.

· Strong knowledge and application of AP Stylebook.

· Proficient with Microsoft Office 365, Adobe Creative Suite, Canva, and related software, including collaboration software and associated analytics.

· Proficient with social media and Internet platforms and analytics.

· Less than 1 hour drive-time to/from PEMEX Deer Park site preferred.

Experience requirements:

· The position requires a bachelor’s degree in communications, public relations, public/external affairs, and/or multi-media production from an accredited university.

· A minimum of 10 years of experience in internal and external communications, multi-media production, Internet and Social Media content development and management, employee and community engagement, public or external affairs, stakeholder and media relations, issues resolution, negotiation, and crisis/incident response communications.

· Previous experience in change management, employee engagement, culture enhancement, and international business, is preferred.

· Energy industry experience working in complex operating environments and manufacturing site-based communications experience strongly preferred.

· Experience with frontline and/or union-represented employees preferred.

· Spanish proficiency strongly preferred but not required.

· Must be able to pass all required, applicable onsite safety training.

Physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Prolonged periods sitting at a desk and working on a computer. · Prolonged periods of activity and engagement with small and large groups of people in indoor and outdoor settings.

· Must be able to be on-site at PEMEX Deer Park for a minimum of 4 days/week, regular full time and extended work hours as needed.

· Must be able to drive and/or travel by bus and/or shuttle to various locations within the refinery.

· Must be able to lift up to 15 pounds at times.

· Must currently hold or be able to qualify to receive a Transportation Worker Identification Credential (TWIC) card. Note, information regarding TWIC qualification standards may be found at https://www.tsa.gov/forindustry/twic