Client Support Specialist

Job Title
Client Support Specialist
Location
Fresno,  CA 93727
Other Location
Description

 

Client Support Specialist

 

Summary:

 

gigRonin, an innovative staffing and technology solutions platform, is seeking a Client Support Specialist to join its dynamic team. This fast-paced position is responsible for providing a high-level of support to clients, which includes coordinating employee schedules, trouble-shooting client service issues, and scheduling regular follow up meetings to ensure client satisfaction. The Client Support Specialist will also provide training and on-going end-user support to maintain client retention and foster on-going process development and improvement for the gigRonin staffing application.

 

Requirements:

 

Successful candidate will possess the following qualifications OR any combination of knowledge, skills and experience demonstrating the ability to successfully perform the job:

  • Bachelor’s degree in business, communications, IT or related field of study;
  • Must have high aptitude in business applications, proficiency in Microsoft Office applications and software including Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS);
  • Minimum two (2) years’ experience in customer service, account management, and/or scheduling and operations;
  • Prior experience handling confidential business matters and information with discretion;
  • Ability to work in a fast-paced environment with the ability to manage multiple concurrent projects;
  • Effective organizational, written and verbal communication skills.
  • Must have an attitude of servitude, be a team player, self-motivated and have the desire to work successfully in a small company environment.
  • Must be available to attend events on evenings and weekends on an as-needed basis.

 

Position offers very competitive salary with benefits.

 

An Equal Employment Opportunity Employer.

 

Apply online through Sierra HR Partners by November 30, 2019.

 

Required Skills

Customer Service, Training, Microsoft Office, Communications, Account Management

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